Since I was traveling from Oceanside to Denver, I was stuck between a rock and a hard place when I shredded my tire there near Ontario. But crown Lexus came through and got me back on the road within two hours. Thank you so much. So appreciate it. Merry Christmas, Karen.
12/17/2022
Cecilia H. VERIFIED CUSTOMER
Thanks for your service
12/17/2022
Chris K. VERIFIED CUSTOMER
The experience was good, however, my driver side floor mat is missing, I assume they forgot to put back in before I picked up my car.
12/16/2022
Jose H. VERIFIED CUSTOMER
Thank you
12/16/2022
Edwina W. VERIFIED CUSTOMER
Ok
12/16/2022
Hilda K. VERIFIED CUSTOMER
T Ruiz was my rep. He did a wonderful job.
12/16/2022
Anthony M. VERIFIED CUSTOMER
ALWAYS takes care of me... fast and great service... thank you Tony
12/16/2022
Jitthavil V. VERIFIED CUSTOMER
Helen Kessel is the best customer service and best service advisor
12/16/2022
Alice F. VERIFIED CUSTOMER
Christian was totally amazing! He treated me as I believe he would treat his own mother. He greeted me with a warm smile, and he addressed every one of my concerns with patience, kindness, and professionalism! He delivered on every promise that he made! Communication is very important to me. He would text and follow up with a phone call keeping me in the loop during this whole experience. He is a true man of his word! To my surprise, I received my car back a day earlier than expected. I will not hesitate to do future business with Christian Santos! Thank you Christian for a job well-done!
12/16/2022
Mohamad S. VERIFIED CUSTOMER
I wanna say thank you Mr Robert Maynard
He did a great job he help me a lot
12/16/2022
Evelyn A. VERIFIED CUSTOMER
Alfred was very helpful & truthful.
12/16/2022
Charles K. VERIFIED CUSTOMER
He is nice best service to me.
Thanks you guys.
12/16/2022
Marvin U. VERIFIED CUSTOMER
Jessica was friendly and informative
12/16/2022
Sue Y. VERIFIED CUSTOMER
Will do
Thank you
12/16/2022
Aaron W. VERIFIED CUSTOMER
Alyssa was fantastic. I appreciate her diligent service knowledge. I will continue to request her as my service advisor. She was awesome.
12/16/2022
Porschia S. VERIFIED CUSTOMER
Thanks, Tony always very helpful and Provides excellent Customer service!!!
12/15/2022
Sidney Y. VERIFIED CUSTOMER
Excellent
12/15/2022
Julia M. VERIFIED CUSTOMER
Chris was very friendly n professional. We r satisfied for his service????
12/15/2022
Glen B. VERIFIED CUSTOMER
Mike was extremely helpful and informative. He kept in touch with us regarding the status of our vehicle. The service time was extensive but we understand much was required to complete the issue. We were rather disappointed with the condition of the vehicle when retrieved on date of pick up. The car was extremely dusty inside and the gas tank was close to empty. The car also smelled of gas or fumes. This was addressed immediately to the service Manager, David. He was prompt in addressing our concerns and we were able to return the vehicle for another inspection, a car wash and detail and fuel was added to the car. Thank you for upholding our expectations of Crown Lexus the second time around.
12/15/2022
Martha O. VERIFIED CUSTOMER
Thank you to everyone at crown Lexus for making this first time experience so easy and making me feel comfortable.