I’m very thankful to my service advisor Tony Hang and the mechanic Frank Sepulveda for an outstanding job they shared that made us worry free that our car will perform safely in the road because of the team of Advisor and Mechanic working together to achieve a common goal, PERFECTION.
8/11/2023
Rudy R. VERIFIED CUSTOMER
My service man was very helpful
8/11/2023
Gail D. VERIFIED CUSTOMER
I got the survey today and filled it out. Thank you.
8/11/2023
Elizabeth M. VERIFIED CUSTOMER
As always, Christian Santos always provides impeccable service. Thank you Christian!!!
8/11/2023
Virginia L. VERIFIED CUSTOMER
I was satisfied with Devon however very dissatisfied with manufacturer
Somehow a coin (dime) that was sitting in my center counsel became wedged into the parking button snd cause
a malfunction which dashboard directed me to Dealership for inspection.
I was charged for repair which I feel should’ve been covered under warranty.
My original bill was above $500.00 and after I discussed with Devin my bill was reduced to $199.0 which I did appreciate.
I lags in, I’m dissatisfied with Lexus warranty. It was brought to my attention
this was nit an isolated incident therefore
why and how could thus issue nit be covered.
8/11/2023
Danilo P. VERIFIED CUSTOMER
Fast service and very pleasant and professional staff.
8/11/2023
Jacob C. VERIFIED CUSTOMER
Your service representative Tony is great..Thank you so much Tony
8/11/2023
Ernest J. VERIFIED CUSTOMER
The service was excellent
8/11/2023
Nina P. VERIFIED CUSTOMER
Always Great service !
8/11/2023
Tamara Z. VERIFIED CUSTOMER
Tony is great!!!
8/11/2023
Sylvia H. VERIFIED CUSTOMER
Great service all around!!! Thank you
8/11/2023
Ben S. VERIFIED CUSTOMER
The rates seem like extortion rates. A tiny service light issue triggered with the chandler Lexus location; they caused the issue while working on a simple oil change. They then tell me it will cost $300 dollars to fix. And now the California crown location quotes $1300 dollars to fix. And another $2300 dollars to fix a transaxle leak? Followed by another $550 dollars to fix a water cooler leak?! This is ridiculous.
Ben S
8/11/2023
Christina F. VERIFIED CUSTOMER
Tony is wonderful. He is thoughtful, helpful and considerate! Tony is also very thorough and makes sure to answer any questions ive had :)
8/11/2023
Cesar J. VERIFIED CUSTOMER
Good job
8/10/2023
Lilia M. VERIFIED CUSTOMER
Jarrod provided excellent service I was impressed. Thank you!
8/10/2023
Kamphoune S. VERIFIED CUSTOMER
Nice customer service.
8/10/2023
Monica H. VERIFIED CUSTOMER
Very efficient
8/10/2023
Melvin H. VERIFIED CUSTOMER
The service was excellent
8/10/2023
Rick F. VERIFIED CUSTOMER
The service rep Tino was amazing! Thank you for having the best employees to take special care with your customers.