All was well. The gentleman that was my point person did a great job. Jim Greek
11/14/2023
Aaron W. VERIFIED CUSTOMER
Alyssa was fantastic. She was very knowledgeable about the services but above all else I left completely satisfied Alyssa has a warm and welcoming demeanor about her, leaving me feeling comfortable and confident that my car will be taken care of. She has the ability to extend a level of care Towards me as a customer to where I will continue coming to Clark Crown Lexus and getting my’s car service at (Crown Lexus) because of the service I receive from her. I left, feeling completely satisfied.
11/14/2023
Taina O. VERIFIED CUSTOMER
Mr. Gray was very helpful and pleasant. Thank you!
11/14/2023
Paul R. VERIFIED CUSTOMER
Alfred continues to provide exemplary service.
11/14/2023
Charmaine P. VERIFIED CUSTOMER
I appreciate Tino ‘s friendly attitude and professionalism. He remembers me when I came in for service or have a problem with my car. He also keeps me updated on what is happening with my car
11/13/2023
Laura And. VERIFIED CUSTOMER
Alyssa was very helpful.
11/13/2023
Frank M. VERIFIED CUSTOMER
Service was great , thank you . I just wanted to give some feedback on my loaner vehicle. I was given a loaner and the floor mats still had the plastic on it , I understand that might be to prolong the life of the mats . I would really reconsider changing that process . My feet felt like they had oil on them and my feet were constantly slipping . It just reminded me of the whole floor mat fiasco.
11/12/2023
Paul T. VERIFIED CUSTOMER
Alfred was amazing. Professional, and very courteous.
I will definitely request him for my next service !!
11/12/2023
Tameia M. VERIFIED CUSTOMER
Thank you to Alyssa for being very kind knowledgeable and hospitable. Totally appreciate her and her work Tameia M
11/12/2023
Caroline S. VERIFIED CUSTOMER
Christian Santos is very nice and friendly however, your service fees are really expensive.
11/12/2023
Kristyn S. VERIFIED CUSTOMER
I really appreciated my service advisor he was very thorough and delightful to work with. Mark made my experience stress free with quality customer care by answering all questions asked and provided a rapid check in because I was crunched for time. Thank you Mark and Crown Lexus.
11/11/2023
Heejin H. VERIFIED CUSTOMER
Thank you
11/11/2023
Marsha B. VERIFIED CUSTOMER
Mark was great. Very friendly, helpful and efficient
11/11/2023
Yesenia C. VERIFIED CUSTOMER
Look forward to completing the survey soon. Alfred’s customer service skills were great and his communication was fantastic.
11/11/2023
Maria L. VERIFIED CUSTOMER
Dennis was very nice and helpful!
11/11/2023
Mary R. VERIFIED CUSTOMER
Alfred was kind and answered all my questions with positive feedback.
I am happy you have him on your team. ????
11/11/2023
Christopher I. VERIFIED CUSTOMER
Mark Gray gave me an excellent reception and service.
11/11/2023
Teddy N. VERIFIED CUSTOMER
As always Tony goes above and beyond to make sure all concerns are addressed to my fullest satisfaction and I greatly appreciate his honesty and sincerity as well. Tony’s customer service is top notch and have him as my service advisor makes the Lexus experience even that much better. I will continue to seek assistance from Tony for all my Lexus services!!