Helen is great. She is definitely my “go to”
Person.
10/3/2024
Henock E. VERIFIED CUSTOMER
Always excellent service and professional service advisor Alfred always going the extra mile to get my Service done just right
10/3/2024
Tracy B. VERIFIED CUSTOMER
Alfred was great!
10/3/2024
Ryan H. VERIFIED CUSTOMER
Chris Santos is the best outstanding person going out of his way for me thank you Chris
10/3/2024
Victoria A. VERIFIED CUSTOMER
I was told the service would be done in under 2 hrs but it actually took more than 3. I sat in the waiting area the entire time but was never notified of the delay until I finally asked.
10/3/2024
David M. VERIFIED CUSTOMER
I'm having a car connection issue and was hoping to get some help with it but it seems like it's a tech support issue. I no longer have the SOS and app connection. It's very frustrating this LS500 2024 has been a bit of a disappointment. 3332 miles please help get the bugs out.
10/3/2024
Andrew A. VERIFIED CUSTOMER
Very kind and professional!
10/3/2024
Kathleen C. VERIFIED CUSTOMER
I was a walk-in, so it did take a little longer than I’d hoped. If Mark was the guy who checked me in, he was kind, friendly, knowledgeable and thorough!
10/3/2024
Daisy B. VERIFIED CUSTOMER
Ty
10/3/2024
Gerardo M. VERIFIED CUSTOMER
On a couple of visits, I've brought attention to your dealership that the upgraded Mark Levinson sound system did not have any base sound. It's as if the subwoofer is in not working properly. But your dealership stated everything was working fine. I feel more should have been done to investigate this issue. Also, my vehicle sometimes shudders when switching gears. But your dealership also didn't do anything regarding this issue.
10/2/2024
Ariana R. VERIFIED CUSTOMER
Great customer service
10/2/2024
Bernardo M. VERIFIED CUSTOMER
Tino was absolutely great !
10/2/2024
Jesse N. VERIFIED CUSTOMER
Frank was very knowledgeable, kind, and efficient. No wasted time yet very friendly.
10/2/2024
Dietmar H. VERIFIED CUSTOMER
Tony and the rest of the Lexus team are totally awesome. As usual the service was fantastic.
10/2/2024
Bruce L. VERIFIED CUSTOMER
Chow is an excellent service advisor
10/2/2024
Steven J. VERIFIED CUSTOMER
Faustino did a wonderful job while I waited for my vehicle to be service He kept me informed of the progress. He is great to work with
10/2/2024
Lakina J. VERIFIED CUSTOMER
I was honestly bummed Tony was not there today as I heard he called out sick. I intentionally schedule my service appointment on days he works because he’s absolutely the best. However, Alyssa was very friendly and provided me with the best customer service as well.
10/2/2024
Andre T. VERIFIED CUSTOMER
Thanks again, for the great experience
10/2/2024
Brenda L. VERIFIED CUSTOMER
Faustino is awesome always does a great job with my vehicles.
10/2/2024
Paul A. VERIFIED CUSTOMER
Everyone at the dealership was Friendly and Efficient, I appreciate that kind of Service !!!