Great job Sir for today service and also thank you for the offer to make schedule for detailing service.
5/25/2025
Jesse P. VERIFIED CUSTOMER
Great service and customer care.
Thank you
5/25/2025
Joaquin G. VERIFIED CUSTOMER
Thanksyou Alyssa for your great customer service. I was very satisfied with the quality of service with my vehicle.I was there for two hours. I was impressed with the time my car was there.i was in and out in the exact time Alyssa said I would be. Thankyou once again for your services!
5/25/2025
Abraham K. VERIFIED CUSTOMER
Great professional and quick
5/25/2025
Robert D. VERIFIED CUSTOMER
Faustino was excellent and we were in and out in about an hour.
5/25/2025
David Z. VERIFIED CUSTOMER
I took my vehicle to the Lexus dealership that I bought it from assuming that I was going to get the same service that I’ve always got and that I can trust them that was not the case they tried to sell me a $500 tire and tell me that my warranty is no longer acceptable and that I had a nail in my tire which I never had a nail in my tire It’s taken them over a year and a half to give me my second key for my car and I’m completely unsatisfied with the service that I received today they tried to lie to me swindle me. I kept asking questions. They said I’ll get back to you. I was sitting there for two hours all for them to do nothing to my car. I wasted my Saturday afternoon and I had to take it to another Shop where they told me what was wrong with my tire, which was nothing at all. They wasted my time tried to waste my money and now I no longer trust them. that is not the type of service someone should receive when they purchase a luxury vehicle from a luxury car dealership. I’m spending that much money and that’s the kind of service I received is ridiculous.
5/25/2025
Mengfei H. VERIFIED CUSTOMER
Good service
5/25/2025
Gabrielle S. VERIFIED CUSTOMER
The best service EVER
5/25/2025
Zenaida L. VERIFIED CUSTOMER
Absoluty Great ???? ???? ????
5/25/2025
Gabriel P. VERIFIED CUSTOMER
Alyssa was Greta to work with. She was was amazing at communicating and very friendly.
I will for sure book our next appointment with her.
5/25/2025
Leo C. VERIFIED CUSTOMER
Thank you for taking care of me as usual! I only come to crown Lexus cause of Tino! Great service every time! Thank you so much for always getting back on the road in a timely manner! Appreciate you very much!
5/25/2025
Gregory K. VERIFIED CUSTOMER
Tino is best. He helped the process move at a good rate and expedited the entire maintenance procedure. I always ask for him and never have been disappointed us.
5/25/2025
Brian C. VERIFIED CUSTOMER
Tino has excellent customer service!
5/24/2025
Dakota D. VERIFIED CUSTOMER
I brought my car in to get some work done, and they did a great job! The service was professional, timely, and everything runs smoothly now. Definitely recommend!
5/24/2025
Kevin E. VERIFIED CUSTOMER
The service advisor was very very friendly and and inviting. Your service is honest and no nonsense boy they fixed it perfectly it runs like a jet. They even washed it perfectly these are well made precision cars. I'm always waxing it and cleaning it
Thank you very much I will tell people to buy a Lexus and you to your dealer
5/24/2025
Mary B. VERIFIED CUSTOMER
Michael was very helpful in explaining the procedure to me and keeping me informed and I like that he sent me a video of the Mechanic showing my car and explaining what the problems were. I enjoyed working with Michael Connor, I didn’t feel that he was selling me services/repairs I didn’t need.
5/24/2025
Greg A. VERIFIED CUSTOMER
Alfred was great!!
I an a regular customer of Tony Hang and was a little nervous when he wasn’t there but Alfred came in, made me feel very comfortable and took very good care of me!!
5/24/2025
Juan A. VERIFIED CUSTOMER
I had my brakes serviced at your dealer 14 months ago. Now my rotors are warped. And to add insult to injury when I asked Christopher how much it would be just for the parts he quoted me $580. I called 3 different lexus dealers and they all quoted me around $480. Why the price difference?
5/24/2025
Rosemary T. VERIFIED CUSTOMER
Christian is helpful and always available by phone for questions and/or concerns regarding my automobile. He has a friendly disposition and takes time to explain needed repairs in laymen terms. I’m extremely thankful to Chris for the outstanding service he provides.