Thank you for your professional automotive service. Willie
8/23/2025
Steven T. VERIFIED CUSTOMER
Zachary was excellwnt. However, I am no pleased with having to pay for this drive belt to be replaces as i just had this done a little over a year ago and the decision to install an aftermarket drive belt last time was made by a mechanic at COAD Toyota, not me. And as far as i was Mmade aware, that was the reason why i was having to have this service performed again so soon, as the belt was stretched out because it was not a Toyota part. I also think that the shop should have caught this the last time i brought this car in, not too long ago. Yet we were turned around and told there was no issue and nothing could be done.
8/23/2025
Raymon R. VERIFIED CUSTOMER
Selena was courteous and helpful. She welcomed me at arrival and thanked me for my business when I left.
8/23/2025
Zachary C. VERIFIED CUSTOMER
Alignment does not seem to have worked.
I understand issues with tires are not your responsibility, but I will have those looked into separately.
I also appreciate you all in the time your techs took in attempting to get things working with the ABS system on my car. They could have easily tested once and told me that I needed to replace parts, but I know that tried multiple times so I am thankful for that.
You all will always get my business in the future when looking for a new Toyota, and when servicing my existing vehicles.
8/23/2025
Sarah D. VERIFIED CUSTOMER
Everyone was so nice and helpful as they always are, I get my car worked on and get to relax myself not a 10 but 100 thank you
8/22/2025
Sharon C. VERIFIED CUSTOMER
Ashley Demoss is perfect. She is competent, intelligent, friendly and cheerful. It is rare to find anyone who treats customers so well.
If I still had a business, I would steal her from you and pay her double what you are paying her.
8/22/2025
Cindy D. VERIFIED CUSTOMER
Thank you!!
8/22/2025
Bettie A. VERIFIED CUSTOMER
Excellent care
8/21/2025
Josephine K. VERIFIED CUSTOMER
Actually the service was good. Dalen was very up to date for me. What I didn't like was the fact a 10% off repairs coupon, which would have saved me $100.00, appeared on my phone after I returned home from picking up my van. This seems to happen almost every time I have anything done at Coad's. This is not fair to the customer. I did appreciate getting my van repaired sooner than expected.
8/21/2025
Teddy A. VERIFIED CUSTOMER
Ashley was very professional and excellent in answering our questions-
8/21/2025
Keith J. VERIFIED CUSTOMER
Please get the rice crispy treats back in the waiting area. Your dealership rocks!
8/21/2025
Ann P. VERIFIED CUSTOMER
Satisfied customer
8/21/2025
Rick H. VERIFIED CUSTOMER
Your front service desk staff is the best! Very professional!
8/21/2025
Sharon C. VERIFIED CUSTOMER
The young lady who helped me was perfect in every way. If I still had a business, I would steal her from you. She is great to deal with your customers.
8/21/2025
Connie N. VERIFIED CUSTOMER
Dalen was a great service man. He met me at the car and explained everything about to happen. He was very helpful
8/21/2025
Tamera C. VERIFIED CUSTOMER
Everyone was very nice and helpful!
8/21/2025
James C. VERIFIED CUSTOMER
Great and timely service. Well satisfied
8/20/2025
James P. VERIFIED CUSTOMER
Nice young man
8/19/2025
Josephine K. VERIFIED CUSTOMER
I feel the $30.00 waste disposal charge is a ripoff when you're being overcharged as it is to be told what may be wrong with your vehicle.