Good service. Good people. But it always takes too long.
10/24/2025
Janice C. VERIFIED CUSTOMER
Dalen is a quintessential member of superb serviceman ship. He is polite, charming, & professional.I’m always happy to see his smiling face when I have to bring my car in.
10/24/2025
Rhonda B. VERIFIED CUSTOMER
Best customer service. Friendly team.
10/24/2025
Edward M. VERIFIED CUSTOMER
The “Ashley’s” at your parts counter are amazingly helpful! Extremely friendly. I called and one Ashley answered, she to put me on hold to check on a part. Within 1 minute another gentleman picked up the line to try to help, I explained that Ashley was helping me- he put me back on on hold and within 20 seconds the other Ashley picked me up. As I was explaining that the “original Ashley was checking on a part for me, the original Ashley was calling me because she thought I got hung up on.. point being yall are extremely thorough, quick and persistent to help. I couldn’t be happier with my service. On the day of my appointment I walked in at 6:55 you team welcomed me, got my car checked in and were extremely friendly. By 8:10 I got a message that my car was ready. Yall are KIND. HELPFUL. THOROUGH!
10/24/2025
David W. VERIFIED CUSTOMER
Dalen, met me quickly in the drive up had all my information I handed in my key and he said I’ll give you a call or text you when your vehicle is ready. I was surprised to see it was ready sooner than what had been promised. Very satisfied.
10/24/2025
Noemi B. VERIFIED CUSTOMER
Thanks
10/24/2025
Sandra D. VERIFIED CUSTOMER
Ok I will do survey
10/24/2025
Janice M. VERIFIED CUSTOMER
I have always been very satisfied with the service I received from Coad Toyota. Thank you so very much for caring.
10/23/2025
Tyler M. VERIFIED CUSTOMER
She was very helpful, courteous, friendly, and insightful. She went beyond what we came in for which was a tire swap as ours was punctured and helped us with some unrelated issues while we were 6 hours away from home and had already been on the road for another 6 hours. Your team helped us get back on road in a timely manor.
10/23/2025
Michael B. VERIFIED CUSTOMER
Great service and helpful attitude.
10/23/2025
Howard H. VERIFIED CUSTOMER
I do appreciate you looking at my Tundra to try to resolve the SRS light being on. The problem was not resolved. The solution was to try replacing expensive parts without knowing if that would fix the problem. Couldn't you have parts to try to see what one would fix the problem then I would buy what was needed rather than just taking a guess. Thank You
10/23/2025
Danny G. VERIFIED CUSTOMER
In and out and informed as to what was being done and a complete summary of my visit!
10/23/2025
Clara D. VERIFIED CUSTOMER
Dalen was very helpful in explaining what today’s service entailed and what would need to be done at my next checkup.
10/23/2025
Steven S. VERIFIED CUSTOMER
Ashley is the best I’ve dealt with. The other people are really nice but, she has been the main representative I’ve dealt with.
10/22/2025
Cynthia C. VERIFIED CUSTOMER
She was excellent in every way ! Also very smart. She knew her job well, in an instant she could summarize the report on my car, then was willing to do it.