Ashley is the best service rep I have dealt with at Coad. Efficient, knowledgeable and pleasant. Thank you!!!!
4/30/2024
Renee W. VERIFIED CUSTOMER
Very personable and efficient.
4/30/2024
Gloria S. VERIFIED CUSTOMER
Friendly staff and awesome service.I have owned 3 Toyota vehicles for the past 24 years and all are still in service. Best vehicles ever.
4/30/2024
David S. VERIFIED CUSTOMER
They did not put the sticker on my windshield reminding me when my next service is due. I called back when I arrived home. I was told to drive back to dealership and they would put my sticker on the car. I live 45 minutes away.
4/29/2024
Lisa D. VERIFIED CUSTOMER
Adding a floor vacuum to y service would have made it perfect????
4/28/2024
David G. VERIFIED CUSTOMER
Thank you for taking care of our vehicle we appreciate you guys
4/28/2024
Tom T. VERIFIED CUSTOMER
Dalen was super!!!!!!!! He kept me informed, was very knowledgeable on the inspection and just all around super guy. Thanks Dalen for a great job!!!!!
4/27/2024
Joshua E. VERIFIED CUSTOMER
Selena was friendly and kept me up to date on my service.
4/27/2024
Luis M. VERIFIED CUSTOMER
I think they forgot about me. The guy said he didn’t get my ticket so I was waiting an hour more than estimated until I went and asked about it.
4/27/2024
Elizabeth G. VERIFIED CUSTOMER
I have always been satisfied with Toyota. Thank you very much for your service.
4/27/2024
Robert F. VERIFIED CUSTOMER
Great service as usual!
4/26/2024
Carl B. VERIFIED CUSTOMER
This is our 4th Toyota and I'm still driving our first one. It's a 1996 Tacoma. All four vehicles we bought new.
4/26/2024
Jerry L. VERIFIED CUSTOMER
One hour and 47 minutes for oil change and rotate and apparently it was my fault
4/26/2024
Meleia B. VERIFIED CUSTOMER
None
4/26/2024
Jennifer D. VERIFIED CUSTOMER
Driver was very kind. Service department staff was extremely kind. Explained all my benefits from purchasing there very well. I live way closer to Marion and Mount Vernon IL but will only be taking my vehicle to Coad from now on. Thank you thank you thank you!
4/26/2024
Anna P. VERIFIED CUSTOMER
I was told one hour, it was closer to two hours!!!!!!
4/26/2024
Stephen W. VERIFIED CUSTOMER
Clear and accurate information not provided!
4/26/2024
John H. VERIFIED CUSTOMER
Quick service and answered all my questions. I can't ask for much more than that.
4/26/2024
Michael M. VERIFIED CUSTOMER
Thank you for the clear explanations of the needed service.
4/26/2024
Gwynne B. VERIFIED CUSTOMER
She was very customer service oriented! I was here visiting for Quilt Week and she did a great job taking care of me!