Damian Lillard Toyota Auto Repair Service

Scheduling service needs improvement. Over-booked service resulted in a 2-hour wait rather than 1/2 hour.

Good job. Helpful and timely

Christian was instrumental in overcoming some misunderstandings and was an excellent problem solver. I felt listened to and valued as a customer. He did an excellent job!!!I am very satisfied with the results.

My tire holds air

Excelent service

Left garbage in my car. Rear hatch doesn’t look properly aligned so we will see what happens when it rains.

Top notch service and communication!

If she was the one who met my son when he brought in the car, she did not mark the intake form correctly. The intake form states that the service was requested in person the morning the car was brought in. I actually requested the 35,000 mile service through the website yesterday. My son specifically said he was just dropping the car off for me. That should have clued the attendant in to see what was on file and mark the appropriate boxes on the form.

Dylan is amazing!

Dylan was very willing to please

Attentive contact people, pleasant atmosphere & waiting area, quick and efficient service. Who could ask for more! Always a great experience.

All expectations were met.

Christian was excellent in providing service to complete the tasks for my car. He was above all kind, conscientious of time that it would take to complete the service and communicative about every process and updated me about the leaks in the moonroof of my car from the service from the mechanics. I appreciated Christian every step of the way. I look forward to coming next time to get my car fixed and having Christian help me! Kathleen W

Everything was great! Fast, professional, friendly service. Complete servicing of the Highlander. And full, timely communication from start to finish. Thank you Nick for a wonderful job cutting 2done.

Good service

Nick, Isaiah, Shelly, Mike, the front office and srrvice department and mechanocs are first rate and do a fantastic job! I constantly recommend Damian Lillard Toyota as a great venue for repairs and sales. Salespeople like Patrick Belleisle are also incredible. Fantastic service and sales

Professional and courteous. Suggested veteran discount

Rosa was great and literally predicted how long I’d be there to the minute

Not sure what happened, but the car we bought from you last year, was NOT in your service department today. It was in The Dalles, then ended up at the Portland airport.

I recently brought a "new to me" 2007 Tacoma in for an oil change. I asked if the service team could let me know if there were any repairs or services that were recommended. One of the headlights was out, so I asked for an estimate to replace it. The oil change took a bit longer than anticipated (which is fine), but after about 2 hours, we needed our vehicle back and asked if they were almost finished. We got the vehicle back quickly after our request, *but* when we went to install the new headlight ourselves at an auto parts store a day later, we opened the hood to find the headlight dangling in the engine compartment, and the battery was loose. The battery strap was severed and hanging loose, so the battery was sliding about on the platform that it sits on. If there are rubber "boots" on the back of the headlights, they are not present. I watched a video on how to change the lights and I believe there was a rubber boot on the backside of the light?? Not sure about this though... This is a bit alarming to know that parts were left not properly installed after routine work was done on the vehicle. I have had good service from this dealership in the past, but this lack of follow through is disappointing. I left a message with a women named Shelley for the manager to respond to, but I have not heard back. (Also disappointing). Jen S