Tommy provides great customer service. I hope you appreciate what a great job he does!
1/18/2026
Joni P. VERIFIED CUSTOMER
Austin was super helpful!
1/18/2026
Brenda S. VERIFIED CUSTOMER
On time. Thorough service.
1/17/2026
Ashley H. VERIFIED CUSTOMER
Is wiper fluid considered a fluid you top off? I left my appointment today and used my windshield wipers and had no washer fluid. My invoice said topped off fluids. Makes me question if my other important fluids were actually checked and topped off. I've always been happy with damian Lillard toyota, but today was my first time questioning my service.
Ashley H
1/17/2026
Philip N. VERIFIED CUSTOMER
Isaiah is a valuable employee and does his best to ensure the customer is satisfied
1/17/2026
Patricia K. VERIFIED CUSTOMER
Thought the mouse screen previously Installed would prevent mouse damage to our filters, if I remember it cost almost $200.00, apparently not so. Any suggestions to keeping the critters out of my car's motor? Otherwise service was great and the staff very friendly and helpful.
1/16/2026
Lisa Q. VERIFIED CUSTOMER
I went in to get my battery inspected as my car would not start. My battery was under warranty from your shop. I was told over the phone it would take about 30 minutes and I would be on my way.
I was in your shop for over 2.5 hours, and there was no resolution on why my car wouldn't start, and they wouldn't replace the battery. They also wanted to charge me $185 for a diagnostic test despite my battery being under warranty.
I had a very unsatisfying experience today.
Thank you,
Lisa Q
1/16/2026
Timothy S. VERIFIED CUSTOMER
Everyone was so friendly and kind. thank you!
1/16/2026
Austin M. VERIFIED CUSTOMER
Everyone was great.
1/16/2026
Tom W. VERIFIED CUSTOMER
I believe the information I’m receiving is the truth.
1/15/2026
Suzanne M. VERIFIED CUSTOMER
Professional
1/15/2026
Devon P. VERIFIED CUSTOMER
Overall, yes, people were nice, service was in a reasonable time and service scheduled was performed. This is a side note that doesn’t have to do with the service guy. At checkout I did show the agent the notice on my Toyota app for a recall on my vehicle. I’ve had several cars and when I scheduled service they catch that on the front end while scheduling and make it part of the service while I’m there. That’s five star service to me.
1/15/2026
STEVE P. VERIFIED CUSTOMER
Helpful and did not try to upsell or change the price quoted.
1/15/2026
Michael R. VERIFIED CUSTOMER
Lovely experience excellent service people.thanks very much.
1/15/2026
Adrian H. VERIFIED CUSTOMER
Always a smooth process, great communication throughout vehicle servicing
1/14/2026
ROWENA M. VERIFIED CUSTOMER
I am always delighted when Nicholas greets me as I get out of the car. He gives you excellent details and keeps you well informed during the entire service that is being provided.
1/14/2026
Patrick M. VERIFIED CUSTOMER
Nick was great!
1/14/2026
TERRY D. VERIFIED CUSTOMER
Great service
1/14/2026
Connie C. VERIFIED CUSTOMER
Isaiah was kind, polite and patient as he explained a potential tire purchase to me.
Thank you!
CC
1/14/2026
DEAN J. VERIFIED CUSTOMER
The recall service took twice as long as initial estimate. Would have appreciated some communication during wait time.