Love the service they provide and they make you feel you’re important to them. They keep you informed on what is happening with your vehicle. I will recommend and always go to Damian Toyota for my service on my RAV4
1/7/2026
Ruth R. VERIFIED CUSTOMER
So courteous! Appreciated the patience shown to this old gal!
1/7/2026
SAUNDRA C. VERIFIED CUSTOMER
Everyone was polite
1/7/2026
Susan N. VERIFIED CUSTOMER
Nicholas was very professional. I was impressed that he checked for the car maintenance program and let me know I had one more to use. Last time I was in, I thought I had used all the prepaid oil changes since I was charged full price. I was very impressed! It felt above customer service, compared to the people visits!
1/7/2026
SENG H. VERIFIED CUSTOMER
They are always do what need to be done with timely manner. Give ride to and from. Great picking up and dropping off.
1/7/2026
Bryan J. VERIFIED CUSTOMER
Nicjholas was great. He was clear and helpful.
1/7/2026
GAIL P. VERIFIED CUSTOMER
Great service! Thank You!
1/7/2026
Harold W. VERIFIED CUSTOMER
Great service. Always informed comfortable lounge area. Really like the texting from service and the pictures.
1/7/2026
Katrina G. VERIFIED CUSTOMER
Isaiah was awesome! Very pleasant to talk to, I had a lot of questions (so did my mother when she called which was highly embarrassing. Isaiah didn't even seem to mind lol). He explained the importance of replacing parts that were broken and failing. Tommy was also very nice to talk to, turns out he owns a car with a rotary engine! Never knew what one was! Both gentlemen were great at explaining the process of taking my car in to get serviced and even found a funny older man (sorry red shoes, I forget your name)to give me a ride home! We talked about what it was like growing up vs kids these days, and how we used to climb trees haha! Overall very happy and impressed! Please find and give these great men raises!!! I think my Toyota parts could cover the cost of that haha, seriously though. Thank you! Have a great day!
1/5/2026
Steven B. VERIFIED CUSTOMER
All good. You’ve got a good crew there, with everyone pulling the same direction.
1/4/2026
Rhonda W. VERIFIED CUSTOMER
It took longer than I expected but everyone was professional and kept me informed. You have an excellent service dept and staff.
1/3/2026
Crystal L. VERIFIED CUSTOMER
I was told 1 hour wait but after 1 hour and 35 minutes I asked for an update. I was told 10 more minutes. I left after 2 hours and 15 minutes. I drive from Salem to prevent waits and lack of communication like this. Likely going to stay close to home next time
1/3/2026
Zachary W. VERIFIED CUSTOMER
I had an amazing experience! Every time I go in, they treat you like family. I will never go anywhere else!
1/1/2026
Amanda C. VERIFIED CUSTOMER
It took someone 2 hrs to pick me up.
12/31/2025
James T. VERIFIED CUSTOMER
I brought in my 4 Runner because multiple sensor warning lights had come on. I called to ask if it was safe to drive and the scheduler said it could be risky since the SRS Airbag sensor was one of them. So I came in, waited over an hour only to be told the diagnostic did show the warnings had been triggered, but there was nothing that could be done since the warnings had reset. I expressed my disappointment with the assistant that did my appointment and asked what do I do now, and asked if I got in an accident would he guarantee my airbags would work. He said of course he couldn’t guarantee it. That right there made me upset. My 4 Runner has 19k miles on it and has never been in an accident. I should feel like I am safe in driving it, yet with the issue I had, I got a diagnostic run and told I couldn’t be guaranteed that my airbags would deploy in the event of an accident. My opinion of the level of service I received is almost as low as it could possibly be.
12/31/2025
Jefferson P. VERIFIED CUSTOMER
Thomas is a remarkable member of your team, who consistently goes far and beyond expectations. His dedication to his work and personal attention to me, and to other service clients has been, and is exceptional.
12/30/2025
RILEY S. VERIFIED CUSTOMER
Very good service, Nick is very good in his position , great people person.
Shop service also , Certified Mechanic’s instills trust !
RILEY S
12/30/2025
Carol K. VERIFIED CUSTOMER
I am a regular customer. The last two times I have been in there for service It has taken almost 2 hours, when I am initially told it would be about 1 hour. Other than that I am happy with the service.
12/30/2025
Wesley D. VERIFIED CUSTOMER
Always friendly and thorough.
12/30/2025
Heather A. VERIFIED CUSTOMER
Thank you for your service today! It went smoothly! Happy New Year!