You were unable to diagnose the problem with the tire the first time, so it went flat again and had to be brought back a second time.
12/9/2022
Andrea P. VERIFIED CUSTOMER
Very easy process. I do wish the process for first timers was a little more clear as I was not directed to correct place by text & wasn’t sure if I should tell someone I was there & what I looked like so they could then tell me when my vehicle was done. But all in all, 10/10!
12/9/2022
BILLIE M. VERIFIED CUSTOMER
The problem was resolved quickly and efficiently. Thank you
12/9/2022
Linda H. VERIFIED CUSTOMER
Thanks for keeping my car in tip top shape.
12/9/2022
Walter O. VERIFIED CUSTOMER
Isaiah is a great service writer
Did not expect that price for a oil change
But everything going up
12/8/2022
Norm L. VERIFIED CUSTOMER
Isaiah is the consummate professional and I respect his car ???? service acumen making my Damian Lillard Toyota experience the best! And the donuts are delicious!
12/8/2022
George T. VERIFIED CUSTOMER
Good service
12/8/2022
Michael S. VERIFIED CUSTOMER
Thank you!
12/8/2022
Gary S. VERIFIED CUSTOMER
Isaiah was very up front with us thru the whole service on our vehicle. Very caring & seemed to be concerned & care about our concerns.
12/8/2022
Jeanne B. VERIFIED CUSTOMER
We have always had good service with you.
12/7/2022
Chris P. VERIFIED CUSTOMER
Thanks
12/7/2022
Francisco B. VERIFIED CUSTOMER
Austen Barker was super helpful and friendly when I was dropping off my vehicle to get serviced. I dropped it off, when I came back to pick it up my vehicle I wasn’t greeted kind of trying to figure out where I needed to go for the pick up and payment. Went to the payment area the cashiers weren’t very friendly, I had to initiate the conversation. I wasn’t given a run down of the service. I didn’t get a packet letting me know what things need to get changed or serviced next or what service was provided. Overall the service was awful when picking up my vehicle.
12/6/2022
Russ S. VERIFIED CUSTOMER
Your team spent 2 half-days searching for a resolution to a plethora of simultaneous warning lights. The circumstances seem to have resolved themselves. I trust the Toyota brand, and the Service staff at Damien Lillard Toyota. I appreciate their fair pricing and professionalism.
12/6/2022
Doug A. VERIFIED CUSTOMER
Awesome experience.
12/6/2022
Katherine F. VERIFIED CUSTOMER
I don't know who Issah is. We worked with Rylan and the guy on finance from Ketchikan. Both were good, although I was a little disappointed we didn't get any swag, especially with that big purchase
12/6/2022
Teresa H. VERIFIED CUSTOMER
Excellent customer service!
12/6/2022
Alex G. VERIFIED CUSTOMER
He was awesome
12/6/2022
David B. VERIFIED CUSTOMER
I’m very happy with the crew, and the service, at Lillard Toyota.
12/6/2022
John K. VERIFIED CUSTOMER
None
12/6/2022
Brandon D. VERIFIED CUSTOMER
All around was quick and easy in and out but it would’ve been nice to have been offered a car wash.