The service was done in a very timely manner. A car wash would have been nice, however.
5/3/2026
Shelley G. VERIFIED CUSTOMER
Emmalea was fine. I would encourage a hard stop on appointment booking site for unavailable service (oil change)given vehicle mileage as per manufacturer recommendations. A phone call would work as well so that client’s don’t waste time only to find out after arrival that the service that was booked really wasn’t completed.
5/2/2026
Jeff R. VERIFIED CUSTOMER
Thanks to everyone in the service department making me feel like a human being. No pressure just honest about possible issues. I will be taking my vehicle here from now on.
5/2/2026
Stephen G. VERIFIED CUSTOMER
Staff were courteous, efficient, and knowledgeable. Impressive.
5/2/2026
Beverly E. VERIFIED CUSTOMER
You have serviced my 2002 Avalon since we bought it in 2005. I have never been dissatisfied. I will always trust your service department to do what is necessary and not recommend unneeded services.
Beverly E
5/2/2026
Francisco V. VERIFIED CUSTOMER
Emmalea treat me with respect and she was professional
and answer all my questions????????
5/2/2026
Val R. VERIFIED CUSTOMER
Told hed get back to me and have heard nothing. Was supposed to get credit back
5/2/2026
Rafael S. VERIFIED CUSTOMER
Efficiency and to the point. Usually working with Thomas things go straightforward and clearly explained. Installing my new wheels and tires was not the exception.
She was very professional with me and listened to my concerns and provided the correct services needed for my 2026 Tacoma.
5/1/2026
Elizabeth H. VERIFIED CUSTOMER
Everyone was courteous and professional. It always seems so calm and serene. I suspect it can be otherwise behind the scenes. I appreciate the service.
5/1/2026
Patrick M. VERIFIED CUSTOMER
Thank you to Tommy, The tech who checked out our vehicle, and Nick, Rosa, and Shelley in service. You all are fantastic!
5/1/2026
Kathy B. VERIFIED CUSTOMER
I appreciate the honesty there.
They answer every question I ask
5/1/2026
Kirin J. VERIFIED CUSTOMER
I had an appt. for an oil change & rotation. I was there 2.5hrs and they didn't rotate the tires because they said they recommend new ones because the tread was low. I paid for both services, only received one, and we needed the rotation. This was explained over a video and not in-person. Plus, with only doing the oil change, why did it take over 2 hours? I had an appt, I wasn't a walk-in.
5/1/2026
Spencer K. VERIFIED CUSTOMER
Good work team!
5/1/2026
Elizabeth A. VERIFIED CUSTOMER
Very friendly staff
5/1/2026
Harold H. VERIFIED CUSTOMER
Feel confident in letting you guys take care of our cars. Thanks!!!
5/1/2026
Samantha D. VERIFIED CUSTOMER
Efficiency. Over an hour and a half for a scheduled oil change. Nicholas was distracted with conversations with coworkers over finishing paperwork and sending me on my way. While I watched my car be move and sit for 15 minutes after being finished. No donuts. No coffee. 8:45am appointment didn’t leave till 10:35.
5/1/2026
Charlene K. VERIFIED CUSTOMER
Oil change was completed in an hour and a half.
Not too bad