I was pleased with how quick was the oil change service.
8/23/2024
Pamela N. VERIFIED CUSTOMER
The entire crew this morning and throughout the day, were very energetic and happy and helpful! I appreciate everyone’s effort, the entire crew this morning and throughout the day, we’re very energetic and happy and helpful! I appreciate everyone’s effort. the batteries in the key fobs Do not work on this Prius, so I will come back in but the human interaction is wonderful, Damian Lillard !thank you guys. !!
8/23/2024
Derek C. VERIFIED CUSTOMER
Isaiah is the best. Got me in and took care of everything in a timely manner. Will return for sure!
8/23/2024
Nels N. VERIFIED CUSTOMER
Nick kept me updated through the work on my car and explained the process !
His recomendations were very helpful.
8/22/2024
Linda K. VERIFIED CUSTOMER
I appreciate the help and service I receive, thanks!
8/22/2024
Mike B. VERIFIED CUSTOMER
She did an awesome job as did the service technician
8/22/2024
Vicky T. VERIFIED CUSTOMER
Always have a great experience there. We love our Highlander and have already taken several long road trips. It’s a great car.
8/21/2024
Gail G. VERIFIED CUSTOMER
It took quite awhile to get helped upon dropping off and picking up, but everyone was very friendly, and acknowledged us. We were in for a fairly expensive service but the service person called twice asking for additional things, and kept saying our vehicle was a hybrid when it was a tundra, and had a difficult time telling me what the additional charges would be. He was a very nice person, but I felt maybe a little under trained. I felt a little “upsold”. We ended up paying double what we planned. It’s a little scary not knowing if these things are really necessary or being done. The communication is excellent! I appreciate the text updates and reminders and overall upgrades to the facility!
8/21/2024
Kevin R. VERIFIED CUSTOMER
I was quoted a price over the phone and when I brought my car in for service I was going to charged twice what was quoted.
8/21/2024
Bella M. VERIFIED CUSTOMER
The young man was great !
8/21/2024
Jackson F. VERIFIED CUSTOMER
Thank you for your support
8/21/2024
Robert G. VERIFIED CUSTOMER
I’m very happy with my truck. Will think of you when I trade up.
8/21/2024
Wilford M. VERIFIED CUSTOMER
Good job will be back
8/20/2024
Jessica F. VERIFIED CUSTOMER
Thank you!
8/20/2024
Gerald F. VERIFIED CUSTOMER
Great service and friendly people. Thank you very much.
8/20/2024
Stephen S. VERIFIED CUSTOMER
My problem is solved. I did not have an appointment so I am very grateful.
8/20/2024
Carol E. VERIFIED CUSTOMER
Max was professional, courteous and informative.
8/20/2024
Heather J. VERIFIED CUSTOMER
I was given an estimate of 4 hours to complete the repair on my vehicle. It ended up being 5 1/2 hours. I understand sometimes these things take longer, but not once did anyone check in with me or give me an updated estimate.
When checking in my vehicle I asked if there were any available coupons or discounts. The employee who checked me in said he was fairly certain there was. When I checked out there was no discount and no mention was made of it.
8/19/2024
Connie S. VERIFIED CUSTOMER
What is my trade in apprasal
8/18/2024
Glenn S. VERIFIED CUSTOMER
Everyone was nice and the technician was confident. I have no complaints about the people, but it took two hours to get told what needs to be done to fix it and then it’s going to take five days to order the parts and you’re the dealership I thought you’d have a better supply of parts.