What was supposed to take a few hours to diagnose is now going to take two days leaving me without a vehicle since it’s not a safety concern they say. Doesn’t match the Toyota service I was expecting.
9/23/2024
Jeffery J. VERIFIED CUSTOMER
Great job guys thank you
9/21/2024
John K. VERIFIED CUSTOMER
None
9/20/2024
Carol E. VERIFIED CUSTOMER
Everyone - Nick, Max and Adrian and others - have been professional, friendly and informative. I am super satisfied with your service department.
9/20/2024
Joel H. VERIFIED CUSTOMER
Appreciate the great customer service. Everyone is always so friendly. Hard to find that these days.
9/20/2024
Sean W. VERIFIED CUSTOMER
Always a great experience at Damian Lillard Toyota. Thank you
9/19/2024
Cheryl W. VERIFIED CUSTOMER
Your whole team is great!!!
9/19/2024
Brent S. VERIFIED CUSTOMER
Thank you for being there with a beautiful friendly shop and service. Good people God bless thank you.
9/18/2024
Delphia P. VERIFIED CUSTOMER
The staff were helpful, friendly and knowledgeable. I appreciate their professionalism and attention to customer needs.
9/18/2024
Fernando M. VERIFIED CUSTOMER
Thanks
9/18/2024
Louise S. VERIFIED CUSTOMER
Thank you for the great service. I appreciate it!
9/17/2024
LUISE B. VERIFIED CUSTOMER
Very prompt and pleasant service. Thank you.
9/17/2024
Karen G. VERIFIED CUSTOMER
My car wasn’t washed and mats weren’t even shaken out
9/15/2024
Debra G. VERIFIED CUSTOMER
Yes
9/15/2024
Tiffany G. VERIFIED CUSTOMER
Thanks for the quick service. Your team is amazing!
9/15/2024
Lee M. VERIFIED CUSTOMER
Hello,
I came in today for my first service for my rav4 that I purchased at this dealership. My experience with the purchase was amazing and positive. Patrick helped me during this time and delivered quality service. The gentlemen who also processed my paperwork was also amazing, he made me feel at ease with learning about the whole process. The finance and Patrick also assisted my brother getting his vehicle at this dealership as well, again, amazing service.
Due to such positive and warm experience, I came today from Portland to get my first service done instead of going somewhere else. I simply asked if I would be able to get a car wash, the gentleman who checked me in informed me that he will try and that it is not a standard practice to do so, I acknowledged to him saying that if yes that would be great, however if staffing doesn’t permit I understand. During my time, I was told three times that the car wash was approved by the GM for a one time service. I started with this comment and ended my appointment with this comment. I didn’t feel I need to be told three times and I verbalized understanding and appreciation of the wash.
Today’s visit didn’t feel the same as the previous and didn’t reflect the core values that I was informed by Patrick. Again, I am grateful that I was able to get a wash.
9/15/2024
Michael H. VERIFIED CUSTOMER
Thanks
9/15/2024
Michaela W. VERIFIED CUSTOMER
The service was great! They were very efficient and professional!