As mentioned in my previous email, Keshanna’s customer service was top notch! Very personable and genuine. Great ambassador for your organization.
Regards, Bill Gorlach
1/30/2024
Dean C. VERIFIED CUSTOMER
Keshanna was very knowledgeable, friendly and attentive. Car was finished on time.
1/30/2024
David C. VERIFIED CUSTOMER
Joe provided excellent customer service. Thank you for all your help.
1/30/2024
Teresa B. VERIFIED CUSTOMER
Problem was not corrected. I have to bring the car back.
1/30/2024
Kharon B. VERIFIED CUSTOMER
Great job communication was great
1/29/2024
Mia M. VERIFIED CUSTOMER
very attentive
1/29/2024
Syam L. VERIFIED CUSTOMER
She was courteous and offered good service.
1/28/2024
Mark W. VERIFIED CUSTOMER
Brian was very attentive, polite and courteous.
1/28/2024
Tara M. VERIFIED CUSTOMER
I was always kept up-to-date, everyone was super accommodating. Couldn't ask for better service!
1/27/2024
Emmanuel A. VERIFIED CUSTOMER
Your service is commendable; especially Joe D.
Thank you!
1/27/2024
Jennifer R. VERIFIED CUSTOMER
Kesh wasn’t working today. The past 2 days she answered my texts promptly and kept me updated on my car. She wasn’t in today and I initiated contact around 2 to check on the status of my car. When the pick up time didn’t work for me, I called and texted and got no response. Needless to say, you’ve had my car for 3 days, picked up the wrong part, and then didn’t keep me updated today. This hasn’t been my experience in the past with Schaller so I’m disappointed in this experience.
1/27/2024
Michael B. VERIFIED CUSTOMER
Outstanding as always!
1/27/2024
Karen B. VERIFIED CUSTOMER
Excellent!
1/27/2024
Alexis M. VERIFIED CUSTOMER
Thank you for the honesty and communication.
1/27/2024
Stephen M. VERIFIED CUSTOMER
Joe is fantastic. Always in communication and making sure the car is throughly inspected and recommends repairs going forward!
1/26/2024
Roger D. VERIFIED CUSTOMER
Brian was great, but I sometimes had trouble getting the service department when I called. We were very happy to be able to get a loaner vehicle while our car was being serviced.