Joe provided exceptional service. I couldn’t be more happy and grateful for him!
3/9/2024
Cindy M. VERIFIED CUSTOMER
Michael was great to work with and kept me informed of progress the entire time.
3/8/2024
Edward O. VERIFIED CUSTOMER
Logan the technician who came out was incredible. Shane as always is helpful.
3/8/2024
Howard W. VERIFIED CUSTOMER
Service advisors was excellent. Great customer service and very attentive.
3/8/2024
Christopher E. VERIFIED CUSTOMER
I’m just curious as to why half of my gas was gone when I picked up my car this evening at 4 :30 pm. My car was dropped off yesterday evening with at least 2/3 tank of gas at 11:00 am and I got a message saying it was done this morning at 9:30 am. It makes me wonder what in the world was going on with my car that no less than a half tank of gas was used in less than a 24 hour time frame sitting at the dealership and I’m pretty sure service doesn’t work over night. It’s a bit disturbing frankly.
3/8/2024
Michelle P. VERIFIED CUSTOMER
Colin was very pleasant & personable.
3/8/2024
Keith E. VERIFIED CUSTOMER
Carmella was excellent to deal with.
3/8/2024
Rachel L. VERIFIED CUSTOMER
I have loved the customer service from the day I set foot on your showroom before I bought my vehicle.
Logan was kind, professional and went above and beyond with getting my requests completed. Stellar service. Thank you!
3/8/2024
Yanire M. VERIFIED CUSTOMER
I love BMW thanks all
3/8/2024
Robin S. VERIFIED CUSTOMER
Michael and your staff were spot on with their work and professionalism from my arrival through the pick up of our 2022 X3 M40i. Thank you!
3/8/2024
Todd F. VERIFIED CUSTOMER
Excellent service and quality care. Very professional in every aspect from start to finish.
3/8/2024
Amy R. VERIFIED CUSTOMER
Steve’s the best! Always goes the extra mile!
3/8/2024
Toshihiro N. VERIFIED CUSTOMER
Taylor caught the small discomfort I was feeling and conveyed it accurately to the mechanic. And the discomfort solved by them. Thank you very much!
3/8/2024
Victoria M. VERIFIED CUSTOMER
I am fine with Colin and Dakota but disappointed I booked accommodation for 2 days of service and the second recall didn't happen.
3/8/2024
Rosa G. VERIFIED CUSTOMER
Service person did a great job
3/8/2024
James W. VERIFIED CUSTOMER
SF is my home base, but I prefer having work performed in your facility since it is the cleanest, most professional operation I’ve experienced. Staff has always been clear, helpful and easy to work with.
3/7/2024
Kara B. VERIFIED CUSTOMER
Magic Mike is The Man
3/7/2024
Steven H. VERIFIED CUSTOMER
We forgot to check about the noise in the rear tires or axle. Is this covered under my four year warranty?
3/7/2024
Herbert S. VERIFIED CUSTOMER
Mark is awesome as he makes sure that I truly understand what is happening with my vehicle and willing to assist in anyway to make sure i prioritize which service is most important to ensure my vehicle is working properly.