Steve is a pleasure to work with. Very knowledgeable and informative.
4/29/2024
Carlos J. VERIFIED CUSTOMER
Excellent service advisor - Colin
4/29/2024
Anita M. VERIFIED CUSTOMER
Mark Lauer is a great addition to the BMW staff. He found a spot for me at the last minute, had my breaks fixed and made sure my needs were met with snacks and water.
4/29/2024
Dameon C. VERIFIED CUSTOMER
Phil handled my service appointment with extreme professionalism, and made my experience enjoyable. His knowledge and understanding of the service process, and my vehicle, left me feeling confident knowing Arrowhead BMW was going to take great care of my vehicle. I will continue to request Phil for future service appointments.
4/29/2024
Allen B. VERIFIED CUSTOMER
Thanks Mike is awesome
4/29/2024
Mark S. VERIFIED CUSTOMER
Phil’s great.
4/29/2024
Colm R. VERIFIED CUSTOMER
Michael was a pleasure to deal with.
4/29/2024
Ying-Hung L. VERIFIED CUSTOMER
Satisfying and nice
4/29/2024
Mark N. VERIFIED CUSTOMER
Colin was great
4/28/2024
Lori D. VERIFIED CUSTOMER
Based on the lack of response from my service tech, I have little faith in the service department at Arrowhead.
4/28/2024
Carroll N. VERIFIED CUSTOMER
Phil is a pleasure to work with. Very professional and personable too! Appreciate the personnel in the service department!
4/28/2024
Robert J. VERIFIED CUSTOMER
Great service
4/28/2024
Mina I. VERIFIED CUSTOMER
Colin was great
4/28/2024
Paul C. VERIFIED CUSTOMER
Phil did a great job & kept me informed with all details & items needed to get my vehicle repaired & returned. Very personable & helped also to discount my total slightly as the amount was quite large.
Thanks Phil
4/28/2024
Robin G. VERIFIED CUSTOMER
Joe went above and beyond to make sure that my experience was a positive one.
4/27/2024
Michael A. VERIFIED CUSTOMER
Colin does a great job
4/27/2024
Onicca L. VERIFIED CUSTOMER
Extremely satisfied with the service I was provided today.
4/27/2024
Rebecca R. VERIFIED CUSTOMER
Service director refused to repair damages caused by technician at the last service and falsified a multi point inspection on the latest visit related to the same issue.
4/27/2024
Karen M. VERIFIED CUSTOMER
Mike was great
4/27/2024
Mike H. VERIFIED CUSTOMER
They were 2 hours late picking up my car and again really late returning my car. Very annoying!