Thanks I would like to know how to acquire a lug key for my car I purchased it last year and the technician was unable to rotate the tires !! I assume that there was never one in the car!
6/11/2023
John W. VERIFIED CUSTOMER
Darius Hopkins Was very professional. I have been to Power Swing ‘s on several occasions and spoke with Darius. He’s always been professional and he’s always been available to assist me. I really appreciate Power Swing‘s and its employees. They do a wonderful and spectacular job. Thanks I’ll look forward to my next maintenance check.
6/5/2023
Reese B. VERIFIED CUSTOMER
I was satisfied with the work that was done on my vehicle but when I got my vehicle back the check engine light is on and my engine is squealing.
6/3/2023
Rob C. VERIFIED CUSTOMER
Timeliness. I understand the difficulties in diagnosing a mechanical/electrical issue. 2 1/2+ weeks is a considerable time for a customer to go without their primary means of transportation though.
I am happy with the service and the competence of your employees. The timeline is concerning though, not all your customers are as fortunate as I to have access to a back up vehicle.
5/26/2023
Terry H. VERIFIED CUSTOMER
PS Chevy was able to fix the issues with my vehicle quickly and without being difficult as Lumberton Chevrolet. Thanks to PS Chevy for going above and beyond to make things right. Many thanks
5/25/2023
Margaret K. VERIFIED CUSTOMER
Great service!
5/24/2023
Cisco A. VERIFIED CUSTOMER
Good timely service, thank you
5/15/2023
Jonathan Z. VERIFIED CUSTOMER
She was fantastic. Very pleased with her and the service department
5/11/2023
Joseph Jr. VERIFIED CUSTOMER
Alec was very knowledgeable and courteous. He took the time to explain everything to me.
5/11/2023
Kayla B. VERIFIED CUSTOMER
Jessica was more than wonderful, she went above and beyond for me. I can’t thank her enough for everything she did.
5/4/2023
Samantha C. VERIFIED CUSTOMER
Nancy was absolutely amazing and patient with me. I was working with a time crunch and she gave me great care! Very knowledgeable and understanding. She’s great! I will be working with Nancy everytime I have a problem 100%.
4/27/2023
Matthew N. VERIFIED CUSTOMER
Very friendly, professional, and helpful.
4/20/2023
Ronald K. VERIFIED CUSTOMER
Outstanding Service. Nancy Went Above And Beyond To Ensure Total Satisfaction. She Is Truly An Important Asset To Power Swain Chev And GM As A Whole. Thank You Nancy For All You Do !!!
4/19/2023
Michael K. VERIFIED CUSTOMER
Give Darius a raise!!!! Mike Karaman ????
4/18/2023
Victor D. VERIFIED CUSTOMER
Tommy and his Co workers kept me informed with updates and preformed a professional quality service on my vehicle
4/17/2023
Estaban S. VERIFIED CUSTOMER
What heavily needs to be improved is communication and notifying. I went in expecting to just reprogram one old key fob and I was told it would be $45 then it took longer than expected and I had to buy a new key fob which I was told would be $72 and so I'm like okay cool and it would be ready Wednesday but I never received any notice All throughout Wednesday to the point where I called in and they said that service department was closed so I never received any notice and I wasn't going to. Told them to contact me in the morning and I didn't receive any contact until I had to call them again later on afternoon to then be told It's still being work done and they had to reprogram a whole bunch of stuff in my car I didn't know about. And then that my total would be $409.72. and as a college student paying for my own tuition while getting paid minimum wage working full-time as well That is not something I am ready for and want to hear.
4/13/2023
Walter S. VERIFIED CUSTOMER
Always courteous and excellent service!
4/3/2023
Cesar M. VERIFIED CUSTOMER
Thx
3/31/2023
Monet S. VERIFIED CUSTOMER
Alec was wonderful. He immediately assessedmy issue and got it resolved. Definitely had the peraonal touch with calling me by name and talking with about my dad. My dad has worked with Alec before.
3/30/2023
Warren M. VERIFIED CUSTOMER
I deeply appreciate the excellent service provided by as ll the staff at Powers Swain. From start to pich up the service was exceptional!