Evan did the best he could, but for some reason a straight forward visit took 3 hours. Not what I've come to expect from Ron Bouchard.
9/28/2022
Denise M. VERIFIED CUSTOMER
Very professional & Joel explained everything that was done and also some things that will need to be taken care of in the near future.
9/28/2022
Rebecca G. VERIFIED CUSTOMER
I’ll answer the survey.
9/28/2022
David L. VERIFIED CUSTOMER
Quick service, they were super busy but still fit me in.
9/28/2022
Matthew R. VERIFIED CUSTOMER
Excellent Service.
9/27/2022
Edmund G. VERIFIED CUSTOMER
Fit me in on short notice for state inspection. I have always been satisfied with my service interactions with my 2020 Ridgeline and my prior 2018 CRV.
9/27/2022
Karen W. VERIFIED CUSTOMER
I booked the first appointment in the morning so that I could get in and out of there as quickly as possible. All I was having done was a software update. It took 1 hour and 45 minutes to get my car back. I think that was way too long.
9/26/2022
Thomas H. VERIFIED CUSTOMER
Dillon presented me with a very disappointing situation regarding my CRV, but gave me a very suitable solution to resolve my situation. He worked with me on pricing to make the situation manageable. I’ve worked with Dillon on another situation regarding my Accord, and I make it a point to deal with him on all my service related issues going forward. He is a very valuable employee to the dealership and you should recognize him going forward.
Job well done!!
9/26/2022
Peter G. VERIFIED CUSTOMER
My car looks awesome…….thanks techs!!!
9/26/2022
James N. VERIFIED CUSTOMER
Kameryn was great. We were at the dealership under stressful circumstances. We are from Syracuse and had paid $4,000 the prior week at our Honda dealership to get our car in shape for our trip. This included new brakes incl calipers to 3 wheels. When using our brakes on Sun there was a loud metal grinding sound. We called your dealership On Monday morning and we’re told we could bring it right in at noon. We were so relieved! Kameryn met us as we arrived and was with us the whole time. She understood our worry. Your technicians replaced a bolt that had not been tightened properly and we were on our way. Not only was Kemeryn great but as we waited I watched other team members interact with customers and was impressed at the level of professionalism. You have assembled an impressive team. Thank you for helping us on such short notice enabling us to arrive here in Maine as planned.
Sincerely, Anne **** Nakas
9/26/2022
Ryan G. VERIFIED CUSTOMER
Dillon was excellent. He explained everything he was going to fix and what problems that needed attention. Plus his customer service was top notch!
9/26/2022
Ramon M. VERIFIED CUSTOMER
Staff are always so friendly
9/25/2022
Jason L. VERIFIED CUSTOMER
Dillon was great and very professional.
9/25/2022
Lindsay M. VERIFIED CUSTOMER
Great service. I loved how quickly i was able to get my car fixed. Jamie provided excellent customer service by keeping me informed on what was going on with my vehicle and assured me that they would do their best to get my car fixed so that i would be able to get to my training 4hrs away in maine.
9/24/2022
Norwood J. VERIFIED CUSTOMER
Dillon was great, wonderful personality and great customer service.
9/24/2022
Wendy R. VERIFIED CUSTOMER
Dillon was professional & courtesy as always.
9/23/2022
Carlos D. VERIFIED CUSTOMER
Evan’s customer service is outstanding. He made himself readily available for any questions that I may have had.
Very courteous and professional. He explained the entire process.
Very happy with the service.
I will be bringing my vehicles for maintenance, going forward.
Thank you,