Great service. My explorer was in and out of the shop quickly.
7/17/2025
Irma F. VERIFIED CUSTOMER
Thank you
7/9/2025
Katherine B. VERIFIED CUSTOMER
Great service and wonderful people
7/5/2025
Stephanie S. VERIFIED CUSTOMER
Stephanie Williamson was so amazing! She helped out with getting the warranty figured out and keeping me in the loop to the best of her ability. She is absolutely amazing!
6/30/2025
Gary S. VERIFIED CUSTOMER
Thanks to Stephanie for her support and professionalism and to the service department for their service and dedication
6/29/2025
Tabitha C. VERIFIED CUSTOMER
Kimbre was amazing!!! The entire service department was very attentive and kind. The technicians working on my vehicle even came to speak to me. Now that's service! Thank you Star Ford!
6/27/2025
Mary R. VERIFIED CUSTOMER
Professional easy to work with
6/25/2025
Enlink Midstream. VERIFIED CUSTOMER
Kimbre did amazing and deserves a raise!
6/24/2025
Larry R. VERIFIED CUSTOMER
A tremendous and helpful lady. She now her stuff.
6/24/2025
Kevin B. VERIFIED CUSTOMER
Great service
6/24/2025
Bryan A. VERIFIED CUSTOMER
The girls that work at your service desk are outstanding and went above and beyond to make sure we were taken care of after our appointment took many hours longer than expected, Stephanie especially.Even our salesman, Tony, stopped by to help make things right for us. We recommend 10/10 for the whole crew.
6/20/2025
Maria L. VERIFIED CUSTOMER
The only thing my seat was dirty where they changed the filters on passenger side black grime on it
6/19/2025
Leona D. VERIFIED CUSTOMER
Kimbre and Jimmy are the best!!
6/18/2025
Rian M. VERIFIED CUSTOMER
Kimbre is the best! Always takes care of me without any issues!
6/13/2025
Robin E. VERIFIED CUSTOMER
She is the best!!
6/12/2025
Lois M. VERIFIED CUSTOMER
Stephanie provided outstanding customer service
6/11/2025
Brad F. VERIFIED CUSTOMER
I can’t thank your team enough for doing such an amazing g job for us this past weekend. I spoke to Stephanie and Stacy and they went above and beyond to get our truck sane day and back to us so we could get back on the road and home. Josh shuttled us to the dealership and was extremely polite. Carried my parents bags and was just a very genuine gentleman. Of course a huge thanks to Chad for doing the work and quickly. Thank you so much and you truly have an amazing team.
6/3/2025
Matthew I. VERIFIED CUSTOMER
Nothing was done. You said it was the spark plugs and coils which were changed not but 6 months ago. After replacing the engine you put the old plugs and coils in and charged me for one. Then the same issue that was happening before and after I changed the spark plugs and coils and I am charged $250 for a diagnostic charge and told the spark plugs and coils need to be changed AGAIN. I sort of feel ripped off and if this issue is reoccurringafyer I change coils and plugs I will not be pleased. I do thank you for picking up the vehicle and returning to me though.
5/31/2025
Anthony C. VERIFIED CUSTOMER
Kimbre is always very nice to work with. My extended warranty was being difficult but she stayed after them and I wound up being completely covered. There was a problem with the old engine and it was replaced with a new one. The service only took a couple of days after the extended warranty company agreed to pay.
5/28/2025
Lloyd R. VERIFIED CUSTOMER
Kimbre and the technician did a great job of getting my pickup repaired and everything done quickly.I really appreciate Kimbre’s assistance.