Dariusz is the best service advisor I have had in my Audi experience at Orland. He is so attentive, helpful and considerate.
12/28/2022
Jeannette B. VERIFIED CUSTOMER
Gereld a great guy. Liked him pleasant trustworthy.
12/28/2022
Myrna H. VERIFIED CUSTOMER
Gerald was friendly and professional. He checked me right in and I was out in 30 minutes. Very happy with this experience.
12/24/2022
Anthony J. VERIFIED CUSTOMER
Gerald had been knowledgeable about the repairs and potential issues that have arisen, and has been great in keeping contact and giving updates!
12/23/2022
Leland C. VERIFIED CUSTOMER
You did an excellent job, thank you
12/22/2022
Abc Learning. VERIFIED CUSTOMER
Thanks again
12/22/2022
Rodney J. VERIFIED CUSTOMER
Gerald has always offered excellent service! He is undoubtedly one of the primary reasons I’m dry my 6th or 7th Audi! Thanks Gerald!
12/21/2022
Michael C. VERIFIED CUSTOMER
Thanks
12/21/2022
Bern L. VERIFIED CUSTOMER
Gerard is the best, professional and very knowledgeable, we are very happy with Audi of Tinley Park
12/21/2022
Paul G. VERIFIED CUSTOMER
The parts for the repair are not available. I had to have the vehicle towed to another place for the repairs.
12/20/2022
Brian S. VERIFIED CUSTOMER
Efficient process. Felt my car was well cared for.
12/20/2022
Michael B. VERIFIED CUSTOMER
Great customer service as always!
12/20/2022
Lisa R. VERIFIED CUSTOMER
Gerald was professional and friendly. He delivered a detailed explanation my anticipated service. I received a call during my service to review potential concerns. We agreed upon a plan.
Upon my arrival to the sales desk, I was not greeted with a friendly demeanor or professional manner. Neither young woman appeared competent in their role. In fact, one staff member pointed to the other staff member where my credit card should be entered. They appeared bored and just going through the motions. When I asked, where is my vehicle, the one girl pointed and the other said ….UMMM OUT THERE!
I spent over 1400.00 there today and this is the sentiment that sticks with me. This was not the expectation nor the service that I am used to from Audi. Please escalate this to someone that will mentor and remedy this situation. Thank you, Lisa R
12/17/2022
Frank P. VERIFIED CUSTOMER
Gerald was excellent. However, the answering service the dealership uses is horrible. It took me over 1 month and at least 6 phone calls to get the appointment.
12/16/2022
Phillip H. VERIFIED CUSTOMER
Great service and employees
12/16/2022
Walter C. VERIFIED CUSTOMER
Timely, thoughtful and professional service!
12/16/2022
Michael D. VERIFIED CUSTOMER
Everything was good, thanks
12/16/2022
Bern L. VERIFIED CUSTOMER
Gerald always takes care of us, service is great, I love my Audi
12/16/2022
Jayne C. VERIFIED CUSTOMER
Daruisz was great!
12/15/2022
Joyce C. VERIFIED CUSTOMER
Always excellent service! I love taking my car to Audi of Orland Park!