Miguel and everybody else in the service department always provide top notch quality service. They treat me and all customers as part of the family and are always ready to answer questions and take care of what concern one might have. To top it off, having Alyssa to call me and make sure that I was happy with the service is just icing on the cake.
9/24/2024
John L. VERIFIED CUSTOMER
Andrew was helpful from scheduling my service visit and communicating with me throughout the time my car was being worked on.
Overall my experience was exceptional.
9/24/2024
Vu Tung. VERIFIED CUSTOMER
Great job.
9/20/2024
Bernard B. VERIFIED CUSTOMER
The team successfully diagnosed the car’s issue and addressed it. Miguel also kept me up to date regularly throughout the process.
9/20/2024
Maurice J. VERIFIED CUSTOMER
Worst experience ever
9/15/2024
Kenneth M. VERIFIED CUSTOMER
The only thing I would say service advisor was great experience is good waiting 24 days to have a car serviced is a little excessive. I understand parts sometimes take a while August vacation for Ferrari in Italy they can’t have one or two people in Italy for warranty work for $500000 car u can’t have a window overnighted. But I guess it is my problem.its fixed so just bitching
Ty km.
9/14/2024
Ashraf R. VERIFIED CUSTOMER
Amazing team great service
9/14/2024
Steven H. VERIFIED CUSTOMER
Always great service.
9/10/2024
Mitchell L. VERIFIED CUSTOMER
Andrew is very communicative, we appreciate his help
9/10/2024
Nigel C. VERIFIED CUSTOMER
Excellent service as usual
From Miguel, thank you
9/7/2024
Arsha P. VERIFIED CUSTOMER
Great experience. Miguel kept me updated throughout the entire process and delivered.
9/1/2024
Mitchell L. VERIFIED CUSTOMER
Great job by whole team, Joe, Andrew and Miguel. Thanks for taking care of my Portfino!
8/31/2024
John E. VERIFIED CUSTOMER
Miguel‘s exceptional service advisor. Keep me updated as on top of things at all times.
8/31/2024
William F. VERIFIED CUSTOMER
Andrew stayed in contact and was great.
8/27/2024
Paul B. VERIFIED CUSTOMER
Andrew Tran always provides excellent service on my vehicles z
8/26/2024
Dan S. VERIFIED CUSTOMER
Andrew was great
8/24/2024
Lance M. VERIFIED CUSTOMER
This was my first time ever using the Ferrari Houston dealership or service department. I called Andrew mid morning with an issue my 488 pista was having. He showed an excellent amount of knowledge on the phone and gave me many options to address and fix the issue (once my car arrived). He immediately set up a transport from my home to Ferrari to make it easier on me. The car arrived at Ferrari that same day, the in take photos were done, and the problem was diagnosed very first thing the next morning, and my car was returned to me the following evening. He again, set up Transport for me due to my schedule. I had a fabulous experience working with Andrew And Ferrari of Houston. It makes me a confident and at ease, knowing I can call Adrew in the future with any issues or to purchase or sell my vehicle.
Thanks for a great experience
- Lance M
8/23/2024
Nerses T. VERIFIED CUSTOMER
Excellent service
8/21/2024
Anthony C. VERIFIED CUSTOMER
Miguel is a very courteous professional
8/18/2024
Joseph R. VERIFIED CUSTOMER
Andrew Tran is a great service advisor. Very responsive. Extremely professional and knowledgeable. Great job on my SF90 AC problem. Thank you.
Joe Rubbo