I received a video of my filter. Filter looks 3 years old and I only have 3 months with my car . How’s is that posible.
Last but not least before waiting time was only 1 to 1 hour and half but now it was 3 hours to long for that service that I received today
10/31/2025
Hiromi O. VERIFIED CUSTOMER
Every thing was fine
Jeff was helped me a lot
10/30/2025
Deborah K. VERIFIED CUSTOMER
Jeffrey Johnson was very professional and very kind and helpful. I had a very pleasant experience with him and his service of my vehicle. Thank you once again, Jeff.
10/30/2025
Jano A. VERIFIED CUSTOMER
I'm very grateful for all the hard works you do to all Toyota's customers we are very happy for choosing great cars from Toyota dealers. I thank you all again.
Sincerely
Jzno Arikian
10/30/2025
Nojan R. VERIFIED CUSTOMER
Everything is great
10/30/2025
Albert B. VERIFIED CUSTOMER
Jack provided professional and timely service.
10/30/2025
Viktor B. VERIFIED CUSTOMER
Thank you very much
10/30/2025
Diep N. VERIFIED CUSTOMER
Service is very good !
10/30/2025
Ada C. VERIFIED CUSTOMER
Anthony was very helpful. Great customer service.
10/30/2025
Judith B. VERIFIED CUSTOMER
Jeffrey was wonderful
10/30/2025
Gena M. VERIFIED CUSTOMER
Wasn’t told that mechanic had to get under car under back seat. I am home health nurse and had lots of stuff including medical equipment in back seat. Also had to leave my car and extra day because mechanic forgot to order part so I rented a car. At least that was taken care of.
When I picked up my car everything was jumbled up and a big mess.
10/29/2025
Christine Joyce. VERIFIED CUSTOMER
Didn’t check everything and wasn’t done like the first time or so. I think the mechanic that touched my car didn’t really care. Don’t think they care enough or would want my car to last. Just doing their jobs but won’t really care even if I get the service done at a dealership lol
10/29/2025
Cheryl L. VERIFIED CUSTOMER
That was a first rate experience. Great job Toyota!????
10/29/2025
Rimpau C. VERIFIED CUSTOMER
Jeffrey was very kind and helpful. Thank you, Jeffrey. Great job!
10/29/2025
Claudia A. VERIFIED CUSTOMER
Excelente servicio de Aaron
10/29/2025
Cory S. VERIFIED CUSTOMER
Service was faster than expected!
10/29/2025
Venancio A. VERIFIED CUSTOMER
Good service and fast
10/29/2025
John M. VERIFIED CUSTOMER
Jeff is great, he kept me abreast about the status of the car. Very good and what he knows, and very kind.
10/29/2025
Stephanie P. VERIFIED CUSTOMER
Alex/Alejandro Moran is incompetent and should not be working there. This is the second time he has failed to inform me that my car was ready. Today I was the 7:40AM, I was originally scheduled with Heidi for 8AM. I didn’t want Alex after dealing with his lack of customer service skills but was still given him. My car was done a little before 10AM and he didn’t advise me at all. No call, not even telling me in person since I waited in the lobby. He quoted me that it would be done by 2PM. So 2PM comes and I asked him so is there an update and he looked shocked and struggling to go through his stash of papers “oh yeah it’s been done”. I wasted so much time just sitting there when he could have done his job and followed up!! Make sure your employees are actually working and not just slacking off on their phones and flirting
10/29/2025
Alfonso H. VERIFIED CUSTOMER
Glenn is a very good service advisor and courteous!