Peter was very pleasant and friendly. He took time to explain what was going to happen y my maintenance appointment.
1/15/2025
Faye M. VERIFIED CUSTOMER
Everything fine , ultra courteous, ULTRA expensive, reasonable time in work time considering all work. 1. Why had certain things never before been done? My car 11 years, always serviced at Northridge Toyota BUT
2. WHY, travelling freeways 90 miles, WITHOUT HEAT OR AIR ON A, and used only 25,000 miles, AM I CONSTANTLY GETTING VERY WARM AIR COMING IN FROM ENGINE? 3. I MUST HAVE THIS CABIN BODY PART REPLACED ASAP: 4. I WAS TOO FRANTIC about escaping "fire expected soon"TO TELL THEM THAT A "wall part" PART had fallen off right near THE glove compartment--very soon after my previous check-up. BECAUSE I ONLY RARELY HAVE BEEN ON
I must get that fixed.
1/14/2025
Dwight M. VERIFIED CUSTOMER
Trevor has good customer service!
1/14/2025
Araceli R. VERIFIED CUSTOMER
After I picked up my car on Thursday 1/9/2025,and you. Guys replace my transmission I was hearing a rattle sound, when I started mu car, when I turned it off, or when I rev my car up to 3thousand RPMs, I’m hearing it near the throttle body. I couldn’t call the dealer until
Today for personal reasons, but I did call Peter and let him a voice message.
1/14/2025
Vanessa R. VERIFIED CUSTOMER
Everyone was very kind and welcoming. Overall, great customer service.
1/14/2025
Noel Pedro. VERIFIED CUSTOMER
Excellent service by Noel Orozco
1/14/2025
Jessica I. VERIFIED CUSTOMER
Trevor is awesome! He is fast, super competent, and has great rapport with customers.
1/14/2025
Mariadela Luz. VERIFIED CUSTOMER
Very good.
1/14/2025
Steve A. VERIFIED CUSTOMER
Thanks
Fast on time and doing perfect job ????????
1/13/2025
John N. VERIFIED CUSTOMER
My visit was 9 out of 10. I waited and it took 2 hours for a 15,000 service. It seems like it should have been quicker. If my expectations are unreasonable, just me know.
Thanks,
John
1/13/2025
John K. VERIFIED CUSTOMER
Heidi was great! She explained how much repairs would cost and told me what was recommended for this servicing. She also helped to find out what went wrong with my charging cable.
1/13/2025
Jose A. VERIFIED CUSTOMER
Gabriel fue muy atento y cordial. Aclaro mis dudas cuando le hice algunas consultas. Una muy buena actitud y me mantiene informado de futuros mantenimientos a mi vehículo.
1/12/2025
Anna N. VERIFIED CUSTOMER
Bad attitude. No attention to details. Report had errors.
1/12/2025
Charles H. VERIFIED CUSTOMER
Mustafa assistance was awesome, and to the mechanic as well, the unseen hero keeping us safe.