Very efficient process. Truck was in and out in no time! Trenton was attentive and professional.
1/4/2023
Debra K. VERIFIED CUSTOMER
Completely satisfied with Ron - service was completed very quickly and we were notified by phone and all my questions concerning our Rewards were answered.
1/4/2023
Patrick C. VERIFIED CUSTOMER
Excellent customer service from Mike Bergman
1/3/2023
Steven P. VERIFIED CUSTOMER
They did a great job and it was timely.
Thanks
1/3/2023
Kevin T. VERIFIED CUSTOMER
This was the best experience I've ever had at a service dept. Thank you so much!
1/3/2023
Jon S. VERIFIED CUSTOMER
Mike is a valuable asset to your team!! My vehicle is always ready when he says it will be ready and at the price he quotes.
1/1/2023
Donald J. VERIFIED CUSTOMER
Excellent service.
1/1/2023
Marsha R. VERIFIED CUSTOMER
Josh was very personable to work with. He was also very thoughtful while we had the car serviced. Thank you.
12/31/2022
Bruce R. VERIFIED CUSTOMER
Thought is was going to be 39.95. Guess tire rotation was more. Cost was 60 something. Always great service and great people.
12/31/2022
Stephanie B. VERIFIED CUSTOMER
Always appreciate the care and service from Mike and the Rusty Drewing team. While I live out of town, I still aim to get my car serviced at Rusty Drewing, knowing my family and I can trust Mike and crew.
12/31/2022
Gerald R. VERIFIED CUSTOMER
Excellent service and communication. Found the problem and made the repair in a timely manner. Great Service.
12/31/2022
Darin B. VERIFIED CUSTOMER
It took over 2 1/2 hours for oil change that is too long to wait for an oil change
12/31/2022
P Jeffrey. VERIFIED CUSTOMER
A job well done can’t get much better than that.
12/30/2022
Barbara S. VERIFIED CUSTOMER
Very satisfied
12/30/2022
Vicki S. VERIFIED CUSTOMER
I had a ten o’clock appointment for service. I was there about 15 minutes early. I waited for my car at the dealership. Trenton said it would take 45 minutes to an hour. An hour later I was driving out the driveway. Trenton was very polite and courteous he checked for any recalls, there were none, he went over the mechanics report with me when my car was finished. Very professional service. Overall good experience.
12/30/2022
Marylyn L. VERIFIED CUSTOMER
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12/30/2022
Curtis W. VERIFIED CUSTOMER
Had an appointment for work to be performed on truck. Took two days to get 2 hours of work done. All communication was initiated by myself checking on status of work. I called on the second day, left a message and did not receive a response. We stopped by later that afternoon to check on it as I had not received a response. My advisor went to check the status and found out the mechanic had went home for the day. If that had been communicated early on I would have understood. Communication is the key. Not hearing anything and finding out your vehicle had not made it into the shop at all is not good customer service. My advisor did not even know until mid afternoon that the mechanic was not even at work. Not real sure what the purpose of the advisor is when they don’t know what is going on with your vehicle. Very poor service at best.
12/30/2022
Clifford H. VERIFIED CUSTOMER
Didn’t get my kwik car wash card
Can pickup later
Thanks Cliff
12/30/2022
David C. VERIFIED CUSTOMER
Very clean facility with a friendly and professional staff. Joshua was extremely helpful and thorough. He made our visit a pleasant experience. P PM
12/29/2022
Vicky B. VERIFIED CUSTOMER
Thank you for fast efficient service, from the front door to the serviceman and back to the door. Today, services was efficient and quick.