Search
(845) 319-7036
Make Appointment
Contact Us
Real Reviews from VERIFIED CUSTOMERS
Robert I. VERIFIED CUSTOMER
Jonathan was professional as well as welcoming. He represented KIA with quality. This is the reason I keep returning to this dealership.
3/29/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Robert, Thanks for your praise and kind comments about Jonathan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!”

Maureen L. VERIFIED CUSTOMER
Very friendly and knowledgeable
3/29/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Maureen, We're glad to hear you found our staff was so knowledgeable and friendly! We hope to see you soon!”

Aviva G. VERIFIED CUSTOMER
Wasn’t familiar with the new iPad checklist process when I arrived . I already knew why I came and had discussed my upcoming service needs last visit. The menu is too general and doesn’t take into account prior services and discussions I’ve had with the past service staff. This could use some tweaking.
3/28/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Aviva, We truly appreciate your feedback. We would like to address this concern. Please contact our service manager, Dom, at 845-475-3077 ext 524.”

Jennifer T. VERIFIED CUSTOMER
Thank you very. Your team at Romeo Kia is amazing.
3/25/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Jennifer, We're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!”

Bruce B. VERIFIED CUSTOMER
Quick and easy .
3/25/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Bruce, We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.”

Alicia H. VERIFIED CUSTOMER
I dont really know what to say at this point, i just got my car back and its still not fixed after you having it for over a week. When i brought the car in i specifically asked to have the ABS sensor and the Shock fixed as well as the muffler, i was told that it was a Strut not a Shock so i know we discussed it. This was on a tuesday, i was sent a list of problems with my car on wed NONE OF WHICH included the ABS Sensor or Strut. I waited until monday to call and was told it was almost done, apon not receiving a call all day i called back at 230 for them to tell me that i needed a Strut. I dont understand why that wasnt fixed in the first place seeing as that was what was discussed. So then you had the car until today FRIDAY and when i calleed i asked about what was fixed because the price was a little higher than i thought i was told everything i wanted done was done. So now i get in the car to find out the ABS sensor still hasnt been fixed and on the report it says you checked it but didnt fix it. Why? Im so angry right now i feel like ive been robbed, i didnt have my car for almost 2 weeks had to basically babysit the repair process and it still needs to be fixed. Insane!
3/25/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Alicia, Thank you for your feedback, we would like to address this concern. Please contact our service manager, Dom, at 845-475-3077 ext 524.”

David C. VERIFIED CUSTOMER
Jason was courteous and Professional. Our car was Serviced promptly. A pleasant experience. Thank you Jason, David C
3/25/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi David, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future.”

Jeffrey F. VERIFIED CUSTOMER
Jason was very good! I was extremely appreciative of him. Thank you so much ????
3/25/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Jeffrey, We're happy to hear you had such a positive experience with Jason! Thank you again for leaving us this response!”

Alan W. VERIFIED CUSTOMER
Great job
3/24/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Alan, Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!”

Rita H. VERIFIED CUSTOMER
Thank you
3/23/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Rita, Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!”

Brianna F. VERIFIED CUSTOMER
Kind, courteous and explained everything easily to someone like me who doesn’t understand car lingo
3/22/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Brianna, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!”

Matthew A. VERIFIED CUSTOMER
Very nice very professional
3/22/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Matthew, Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.”

Mesha M. VERIFIED CUSTOMER
Jonathan was very friendly and professional. Appreciate his quality of service
3/18/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Mesha, Thank you for your kind words about Jonathan! Thanks again for taking the time to leave us this information about your recent visit. Take care!”

Carter E. VERIFIED CUSTOMER
Fast service and super personable. Couldn't have been more satisfied.
3/18/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Carter, We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!”

Vietta C. VERIFIED CUSTOMER
Thank you again.
3/18/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hello Vietta, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!”

Edward O. VERIFIED CUSTOMER
Very professional and friendly gentleman
3/15/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Edward, Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.”

Christopher D. VERIFIED CUSTOMER
Jason was very good ????. You should be happy to have him working for you.
3/15/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Christopher, Thanks for your praise and kind comments about Jason. Please don't hesitate to reach out if there's anything additional we can do for you.”

Kerry B. VERIFIED CUSTOMER
Thank you for being extremely helpful.
3/12/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Hi Kerry, We are happy we were able to help you out! Please don't hesitate to reach out if there is anything else we can do for you.”

Ira D. VERIFIED CUSTOMER
I was in and out in no time flat. Also made aware of upcoming problems and possible solutions, all of which I appreciate. Thanks!
3/11/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Ira, We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!”

Justin W. VERIFIED CUSTOMER
Was not happy after spending what I spent to be charged even more to use a credit card like who the hell carries almost 700 dollars around I mean 20 dollars extra man the economy is hurting enough and then that
3/11/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Justin, Thank you for your feedback, we would like to address this concern. Please contact our service manager, Ben, at 845-475-3077 ext 524.”