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Real Reviews from VERIFIED CUSTOMERS
Wayne B. VERIFIED CUSTOMER
Always excellent
1/25/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Wayne, Thanks for the review and 5 stars! We appreciate your business, stay safe and have a great day!”

Martin E. VERIFIED CUSTOMER
I asked to have a second row headrest turned around as it was backwards. You charged me for it but did not do the work. Please call me at ****-****-xxxx
1/22/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Martin, we're sorry about this and the concern has been noted and addressed. If you have any other concerns or questions, just give us a call. Thank you for your business and we'll work hard to earn it again! Have a great day!”

Zachary B. VERIFIED CUSTOMER
Pleasant service appointment.
1/22/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Zachary, thanks for sharing your experience with our service department. We appreciate your business! Have a great day :)”

Christina H. VERIFIED CUSTOMER
My car no longer trembles - what was fixed to day - fixed that problem I came to the service department 2x for. I would have hoped that in one of those times this part would have been checked …. I was happy with the service today but upset this wasn’t caught earlier
1/22/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Christina, thanks for letting us know about your experience. Sorry that it wasn't fixed the first time but I'm glad to see it is finally fixed. We'll try harder to earn your business next time (with a one-stop fix). Thanks for your business and have a great day :)”

Bradlee M. VERIFIED CUSTOMER
After being talked into all 4 new tires and told the noise will go away but its still there ugh. 800 dollars later and not fixed
1/21/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Bradlee, we are reaching out to you. Our apologies for this poor experience. Caleb and our team will get to the bottom of the concern. Feel free to reach out to our service advisors at 845-475-3077 if anything else arises.”

Susan K. VERIFIED CUSTOMER
Caleb was very helpful, personable and informative.
1/20/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Thank you, Susan for your kind comment! We appreciate your business and look forward to earning it in the future! Have a great day :)”

Giovanna K. VERIFIED CUSTOMER
Excellent and timely service. I appreciated that manager Agar knew me and soon as I arrived and called me by name.
1/20/2022
Jeff S. VERIFIED CUSTOMER
Very good job Caleb - good clear communication.
1/20/2022
Marie M. VERIFIED CUSTOMER
Caleb was very efficient, knowledgeable and personable.
1/20/2022
Moira S. VERIFIED CUSTOMER
You guys are trrrific. We can’t say enough about the level of service you give. Thank you. What a pleasure. Moira and Bert Shaw.
1/20/2022
Tasyka D. VERIFIED CUSTOMER
Thanks y'all, for working through the craziness the world is going thru right now.
1/19/2022
Thomas C. VERIFIED CUSTOMER
Very helpful and clear communication.
1/19/2022
Michele E. VERIFIED CUSTOMER
Caleb was very professional, patient, honest, and courteous. Thanx for a job well done Michele
1/16/2022
Victor S. VERIFIED CUSTOMER
Exceptional customer service. Took his time to explain everything to me and ease my mind with giving me knowledge about a program that would help with my financial payment. Awesome Employee
1/15/2022
Donald C. VERIFIED CUSTOMER
Not a problem
1/14/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Thank you for your business and the 5 stars!!!”

Terry W. VERIFIED CUSTOMER
Easy to work with. Professional work. Polite.,
1/14/2022

Romeo Kia of Kingston Auto Repair Service Replied:

“Thank you, Terry, for your business and taking time to do a review. We really appreciate it and look forward to earning your business again in the future! Have a great day!”