I thought most was all good, that I assumed that the Tech, had checked my oil, my tires air, my water, my fluids, which includes my transmission fluid? ??? Right! It was all check in green….
That was last Saturday, and today my transmission jerked as it went into third gear…, so I pulled over and checked my transmission fluid, and it did not register in the stick… so I went to O’Reileys, not far away very gingerly.
The gentleman behind parts, asked me what did I need, I explained the make model year, and that it’s a touring, he got the transmission oil neede for my van, and a long funnel, which I Purchased. Then I added, 1/2 of the quart, let it sit checked it, could use almost 1/2 more quart, added it, then it was rechecked after a minute pause. Then it was perfectly between the two dots.
So my point is that, it could have been taken care of when I was here last Saturday!! You could have made some extra money, and my car would not have jerked in third,, so I thought when the tech checks the car that he would be honest and perform the check, it does not take long…..
So sorry this happened! It breaks my confidence in Community Honda.
I’m a long time Honda owner.
1/29/2023
Frank L. VERIFIED CUSTOMER
Matthew Bryan kept me informed about vehicle repair status throughout the vehicle repair service period. I was NEVER afforded the possibility to think or believe I had been forgotten or devalued as a customer throughout the vehicle repair service period. It was an awesome experience.
1/29/2023
Mathilda J. VERIFIED CUSTOMER
Very satisfied as always. Ms. Rachael in Service and Mr. Brandon in Parts always deliver 110% service.
1/28/2023
Jeff K. VERIFIED CUSTOMER
Rachel is awesome
1/28/2023
Jay R. VERIFIED CUSTOMER
Rachel is very easy to work with. We always ask for her directly whenever we bring our van in for service
1/28/2023
Terrell &. VERIFIED CUSTOMER
Great Service Dept.
1/28/2023
Ralph R. VERIFIED CUSTOMER
Got an oil change and tire rotation on my Honda like always, from Community Honda. Rachel took over like a pro, kept me informed and explaind everything. Very satified with her leading the service team on my vehicle. Great job.
1/27/2023
Peggy S. VERIFIED CUSTOMER
Service is 1st class Rachel does an amazing job. Service manager Steve runs a great service department.
Thank you
1/27/2023
Diane G. VERIFIED CUSTOMER
Great service!
1/27/2023
Colin C. VERIFIED CUSTOMER
I had Joel at community Honda in Lafayette LA help me out on Saturday.
He was a beyond helpful and knowledgeable. He helped immensely and couldn’t be happier with service.
1/26/2023
Gail D. VERIFIED CUSTOMER
Okay!
1/26/2023
Randell R. VERIFIED CUSTOMER
Very happy
1/26/2023
Lara M. VERIFIED CUSTOMER
It was Lawrence and completely satisfied
1/26/2023
Megan S. VERIFIED CUSTOMER
Service was quick and Jon communicated every step to me!