Shafiq is a special kind of person that enjoys serving others. He is approachable, friendly, and is always mindful of being upfront with prioritizing and maintaining the upmost care of my vehicle. He has been more helpful in ways that I can't thank him amd his supervisor enough for their highest commitment to excellent customer service!
5/6/2017
Theresa M. VERIFIED CUSTOMER
I thought he was exceptional
5/6/2017
Arthur K. VERIFIED CUSTOMER
Went for a wheel alignment I guess it was done. But the car stirs to the right. No one mentioned it. I gues I need to balance the wheels to. The road test drivers should have mentioned it. It's so obvious.
5/6/2017
Joaquin C. VERIFIED CUSTOMER
Excellent job done. I'm always satisfied with the work done at rock honda.
5/6/2017
Nick J. VERIFIED CUSTOMER
Maria is one of the best representatives for Rock Honda. Every time I have needed to get my cars serviced Maria has shown the highest level of professionalism, customer service and knowledge. Keep up the great work
5/6/2017
Armando R. VERIFIED CUSTOMER
Very profesional. Thank you
5/6/2017
Ana B. VERIFIED CUSTOMER
Gary Hidalgo was very helpful. very nice person!Thank you.. A
5/5/2017
Scott Y. VERIFIED CUSTOMER
Mariano got me in and out quickly and was very personable. I continue coming back to your service department because of service advisors like him.
5/5/2017
Polly L. VERIFIED CUSTOMER
She was very professional and courteous.
5/5/2017
Kevin G. VERIFIED CUSTOMER
Good customer service and a big help
5/5/2017
Maria M. VERIFIED CUSTOMER
Always very satisfy with the service rock Honda
Gives us ????
5/5/2017
Miguel A. VERIFIED CUSTOMER
I reported an issue with check engine light and car iddling down at a stop. The car wants to die at a red light. Check engine light removed but the iddle issue not resolved and tech didn't even acknowledge the issue. Rufino should have verified everything was addressed and fixed. The car was left there for several days and should be fixed. Not happy with the service here.
5/4/2017
Robert P. VERIFIED CUSTOMER
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5/4/2017
Juan C. VERIFIED CUSTOMER
Excellent Work! Thank you
5/4/2017
Teresa E. VERIFIED CUSTOMER
Mariano was very pleasant. My dash said I was due for an oil change. That's why I went in. Mariano suggested I have a couple other things done with the mileage I had on my car so I did. I want my car to stay in good working order. You have a very good employee working for you and it took less time then what he thought so that was nice.
5/4/2017
Kerri E. VERIFIED CUSTOMER
Maria was great!
5/4/2017
Monica H. VERIFIED CUSTOMER
Yes, a job well done! Exceeded my expectations! Thank you!
5/4/2017
Anthony E. VERIFIED CUSTOMER
EXCELLENT CUSTOMER SERVICE..... my service writer was knowledgeable and provided excellent care.....
Thanks you for having a outstanding employee
5/4/2017
Mary N. VERIFIED CUSTOMER
Great customer service. Answered all my questions was very very helpful.