Paid two separate times for Vehicle to be repaired properly. Each time vehicle was serviced it did not work as functioning properly as was told to me. The repair price increased on each visit and car still does not work properly as was told it was fixed to me. Overall disappointed that I spent over $1600 and car is still not working properly.
1/25/2022
Caroline G. VERIFIED CUSTOMER
Michelle was polite and courteous. I just don’t understand why I needed a brake flush on a car that only had less than 3,000 mile
1/25/2022
Alexander R. VERIFIED CUSTOMER
Great service, was very helpful.
1/25/2022
Paula S. VERIFIED CUSTOMER
Completely satisfied with the timely service done to my vehicle, but more than anything, Mr Johnson was beyond helpful in understanding my concerns with my vehicle when I walked into the dealer that morning while also thoroughly explaining the ima and outs of the services needed during that visit. Overall very pleasant experience and friendly and respectful advisor. Thank you Mr Johnson.
1/25/2022
Laura T. VERIFIED CUSTOMER
Really fast friendly, very helpful as well and offering snacks and drinks.
1/25/2022
Serpouhi A. VERIFIED CUSTOMER
He was very professional, clear and took care of the process promptly.
1/25/2022
Brandie S. VERIFIED CUSTOMER
Anthony was super nice and helpful!
1/25/2022
Paul M. VERIFIED CUSTOMER
Good service
1/24/2022
Deborah B. VERIFIED CUSTOMER
Maria was very helpful and acknowledged and resolved all my concerns. She is a pleasure to work with and I will be choosing her as my service advisor going forward.
1/24/2022
Marissa P. VERIFIED CUSTOMER
Fast service!
1/24/2022
Steven B. VERIFIED CUSTOMER
Anthony provided excellent customer service
1/24/2022
Gema R. VERIFIED CUSTOMER
Yes. I would like to get an appraisal
1/24/2022
Patricia S. VERIFIED CUSTOMER
Not very personable!
1/24/2022
Marlene G. VERIFIED CUSTOMER
Mr. Flores was very helpful and kind. I truly appreciate receiving such awesome service. Thank you
1/24/2022
Linda P. VERIFIED CUSTOMER
Service member was nice and very polite. Service on my CRV was fast. I would come back
1/24/2022
Rene A. VERIFIED CUSTOMER
Anthony was great
1/24/2022
Joseph L. VERIFIED CUSTOMER
Anthony was awesome.
Great service.
1/24/2022
Leticia H. VERIFIED CUSTOMER
Ricardo was amazing! He was extremely helpful provided me with ALL the information i needed to know about the servicing i needed for my car. I have had a bad experience at this rock honda with associates and for a while did not trust any suggestions for servicing that i needed for my car because of it, BUT Ricardo has restored my confidence in bringing my car to your dealer again, Thank you Ricardo! You were an amazing help!