Soemy did a fabulous job keeping me informed and servicing my vehicle in a timely manner. Thank you.
6/12/2019
Francis D. VERIFIED CUSTOMER
Very professional.
6/12/2019
Michael G. VERIFIED CUSTOMER
I purchased my vehicle at rock honda and love the sales manejo assisted with the purchase and that is why I continue to go back. I think that it’s horrible that i went to the dealership 3x in one week. Going back and forth costed me $19 in gas to refill the loaner vehicle. Had the issue been fixed the first time I would not have to have gone back the 2 other times. The first time when I went to pick up my vehicle on my way home i heard a strange noise. So happens that plate under car came lose and was dragging on the freeway. I had to return and I was in fear of it falling off and possibly causing an accident. I took the streets back to hopefully make it back without anymore incident. The reps there inquired as to where I had gotten oil change and advised that they thought it came loose due to not being installed properly after oil change. I laughed because oil life in my car was at 20%. So basically they were saying that that’s what caused it to fall. What a joke. I am a female but I’m not an idiot. It’s not only the gas it’s my time. I am hoping that the installation of the radio will have fixed my problem and I will not have to return for the same Issue. Today on my way to the dealer to pick up my car the loaner vehicle also did the same. Radio froze, screen went blank. I took pictures to show you if you would like to see. I called and left a message for Ruben and am hoping to hear back from him. Again I love Rock Homda and hope that my issue has been resolved
6/12/2019
Claudia S. VERIFIED CUSTOMER
My experience was horrible
6/12/2019
Susette A. VERIFIED CUSTOMER
I didn’t like that they didn’t wash my car I’ve never had my car serviced anywhere ever that they didn’t wash it that was a little disappointing
6/12/2019
Elzennia B. VERIFIED CUSTOMER
The professional demeanor and care provided during the scheduled maintenance of my Honda Civic was excellent. I was very pleased with the entire experience.
6/12/2019
Fernando A. VERIFIED CUSTOMER
Shafiq is always attentive to his clients. He gave menupdates.
6/12/2019
Vijit T. VERIFIED CUSTOMER
Excellent service
6/11/2019
Carole S. VERIFIED CUSTOMER
Great prompt service
6/11/2019
Deborah S. VERIFIED CUSTOMER
Thank you good service
6/11/2019
Dora V. VERIFIED CUSTOMER
Everyone was very pleasant!
6/11/2019
Evangeline T. VERIFIED CUSTOMER
Kevin was personable and very helpful. Explained well what needed to be done to my car.
6/11/2019
Oscar M. VERIFIED CUSTOMER
Excellent service
6/11/2019
Pedro V. VERIFIED CUSTOMER
Good work. Fast service
6/11/2019
Muhammad S. VERIFIED CUSTOMER
Took my car 3 times for the same issue and its still doing same thing but as much as it was and Takes too long to perform repairs
6/11/2019
Kyarhea W. VERIFIED CUSTOMER
Thank you guys for being very helpful and fast I waited for 20 mins for an oil change that was great for a monday.well done keep up the wonderful work. Have a blessed day to you all.
6/11/2019
Regi K. VERIFIED CUSTOMER
Mr Arif is a honest man. We trust him completely He provides excellent customer care. He goes above and beyond to provide customer satisfaction
6/10/2019
Jason K. VERIFIED CUSTOMER
I was grateful for Eduardo's help because we had to wait longer for the shuttle he went above and beyond to help get my family home. Then, he and the staff helped get my vehicle taken care of in a timely manner.
6/10/2019
Orlando C. VERIFIED CUSTOMER
They rectified their error and priced match my service