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Real Reviews from VERIFIED CUSTOMERS
Leticia C. VERIFIED CUSTOMER
I'm very satisfied with the service I received at this location. Outstanding customer service. I would highly recommend it.
9/25/2021
LAKEYA J. VERIFIED CUSTOMER
Kim was the best told me things about my car I didn’t know very I want her every time I **** thank you Kim
9/24/2021
JAMES T. VERIFIED CUSTOMER
Richard was great, He did a fantastic job of keeping me informed as to how things were coming with my car. And he was not only informative, but he was very pleasant and encouraging. Thank you Richard and all of the Kia workers and associates.
9/23/2021
Brenda V. VERIFIED CUSTOMER
I expressed to Daniel and Kim what the problem was today with not having my car properly fixed back in July when I originally brought it in
9/23/2021
Juan C. VERIFIED CUSTOMER
I was very happy with the professional service that I got from the service department everything was explained to me and got the best service I could get thank you very much
9/23/2021
CHRISTOPHER J. VERIFIED CUSTOMER
Thank you! Thomas Kia always great 2 deal with .
9/23/2021
Alma R. VERIFIED CUSTOMER
Kimberly was extremely helpful and informative. Kim is always great with explaining what was done and if anything else is required. I trust her implicitly. Kim always goes above and beyond!
9/23/2021
Margarita M. VERIFIED CUSTOMER
Great service and done on a timely matter
9/23/2021
GARY B. VERIFIED CUSTOMER
Wait times are way too long. I had a 10am appointment, waited 8 minutes before I got checked in. Then it was 2 hours before you began work on my car. I was the only person in the waiting room when I arrived. This was just for an oil change. I'll not return to this service department until you clean up your act. Situation was similar with my other car on August 25, but for that visit I gave the benefit of the doubt. I'm extremely disappointed and pissed off!!!
9/22/2021
Lavona H. VERIFIED CUSTOMER
Keep up the excellent customer service
9/21/2021
DAVID H. VERIFIED CUSTOMER
He was great. He remembered us in our return trip.
9/21/2021
KENNETH L. VERIFIED CUSTOMER
Great service, professional friendly staff, enjoy coming instead of trending to come
9/21/2021
Charlotte G. VERIFIED CUSTOMER
Everyone was extremely friendly and helpful. Richard Obacz is very nice and easy to deal with.
9/18/2021
DONALD D. VERIFIED CUSTOMER
She was good kept me informed on what was going on and made sure I was being given the best possible service would recommend her to anyone looking for a good service rep
9/18/2021
Judy M. VERIFIED CUSTOMER
He was very attentive and kept me posted periodically throughout the service which was very much appreciated. He seems very personable. Good guy to have working for you
9/17/2021
MICHELLE R. VERIFIED CUSTOMER
Great customer service!
9/17/2021
DEBORAH S. VERIFIED CUSTOMER
Well done
9/17/2021
MARIANNE W. VERIFIED CUSTOMER
Kim really helped us out of a tight spot. She went out of her way to fit us in when we had an emergency, and saw to it that a full, excellent job was done promptly. Thank you, Kim, you're a lifesaver!
9/16/2021
LOUIS T. VERIFIED CUSTOMER
Charged $226 to tell me I need a battery. Total over $531 for a battery that went bad after only 3 years
9/16/2021
YOLANDA L. VERIFIED CUSTOMER
Rich is a great asset to the Thomas Kia team. Always kind ask about my family and that there is why I continue come to Thomas Kia. Excellent service department hands down.
9/16/2021