Dan worked diligently addressing customer needs! Efficient & thorough worker.
9/3/2021
Shannon L. VERIFIED CUSTOMER
The service department is awesome, everyone in that department is very help and would make sure you leave happy.
9/3/2021
Maria M. VERIFIED CUSTOMER
Excelente
9/3/2021
ARRIANNE R. VERIFIED CUSTOMER
Daniel was Courteous and Knowledgeable ,and very helpful
9/2/2021
Janice M. VERIFIED CUSTOMER
Nettie and Kim treated me like a Queen
9/2/2021
Cedric P. VERIFIED CUSTOMER
Kim was great no words to explain what she has done for me. Excellent service advisor. She has earned my trust and I am a forever client because of her
8/31/2021
DONNA S. VERIFIED CUSTOMER
Always appreciate the excellent customer service. Delighted I purchased my Kia at Thomas Kia. From sales to service, I have had the pleasure of working with highly qualified and professional staff. They really get to know each customer and care about safety!
8/31/2021
Charles B. VERIFIED CUSTOMER
Communication is key to appointment satisfaction.
8/29/2021
KEENAN S. VERIFIED CUSTOMER
Extremely professional flawless experience
8/28/2021
GARY B. VERIFIED CUSTOMER
Wait time was long. That's the only issue.
8/28/2021
ARLANDERS S. VERIFIED CUSTOMER
Great personal,great service!!
8/28/2021
GAYLE N. VERIFIED CUSTOMER
On getting my car back I notice items in my car had been touched. Also I had to tell your staff to cover my car seat after seeing a worker get his **** in my car and sit on my jacket in the driver seat. My weather tech foot cover was wet on the driver side as well so they never put a cover on the floor of the car as well. I will not be going back to this location for any service again.
8/27/2021
YOLANDA L. VERIFIED CUSTOMER
Rich is very personable and hard working. His multitasking skills are very noticeable. Always a pleasure.
8/27/2021
PEGGIE G. VERIFIED CUSTOMER
I always get good service when i come in. Everyone is always nice andfriendly.
8/26/2021
ROBERT N. VERIFIED CUSTOMER
Needed a simple oil change and a small recall of changing out a couple fuses. 2hrs. and 15 min. wait time is totally unacceptable. Oil change bc of warranty requirements. I probably will not do this in the future, will take it elsewhere.
8/26/2021
Tnika T. VERIFIED CUSTOMER
Neddie knows great customer service thank you again
8/26/2021
TAMMY B. VERIFIED CUSTOMER
Thank you guys for being professionals and taking good care of my new vehicle
8/25/2021
Karl K. VERIFIED CUSTOMER
Kim is top notch! She goes above and beyond every single time we bring our vehicles into the shop to be serviced. She is knowledgeable, personable, and her customer service can’t be beat. Of course, it goes without saying, the service technicians at Highland Kia never disappoint! Thank you! We are loyal Kia customers for several reasons. The quality of service department staff is one of the top reasons!