Tracey was great even though my car didn't get fixed.
8/11/2022
FRANCHELLA P. VERIFIED CUSTOMER
I been having a lot of problems with my Kia. I had it only 1 year an half. Thanks Timbrook for makings things right with my Kia. I can honestly say since Kia Timbrook handled the situation I will be keeping my Sorento????????
8/10/2022
KATHLEEN B. VERIFIED CUSTOMER
Andrew was the one who assisted me and he was excellent. I appreciated his attention and information.
8/10/2022
HAROLYN S. VERIFIED CUSTOMER
Always satisfied
8/9/2022
ELLEN K. VERIFIED CUSTOMER
Great service.
8/9/2022
KENNETH K. VERIFIED CUSTOMER
It SEEMS like you're FINALLY getting decent personnel in your service department.
8/8/2022
WILLIAM S. VERIFIED CUSTOMER
Quick, courteous, professional service offered.
8/5/2022
Sandra H. VERIFIED CUSTOMER
Excellent service. Care about providing what I needed . Did not try to sell me something I did not need . Follow through with the findings and recommendations timely. I have never been so pleased with a car dealership.
Thank you.
8/4/2022
David Y. VERIFIED CUSTOMER
As usual. Service provided was prompt and complete as expected. Anything else would be a disappointment bc that is what is expected at Timbrook Kia. That you Mrs. Wilson for "running a proficient ship". David A. Yoder
8/3/2022
DENA S. VERIFIED CUSTOMER
My appointment was for 11:00, they didn't take my car back until almost 12:00. That I know of I was the only one waiting. Then I got my bill...for a oil change & tire rotation $77.00!! I think I'll be finding another place next time for oil change.
8/3/2022
TRACIE E. VERIFIED CUSTOMER
I was charged over $600 for remote start at the time of my vehicle purchase only to later find out that the part was only $250 (approx). And no one will return my calls. I’ve been trying to speak with someone for over 2 months but service says I need to speak with sales and no one from sales will return my calls. Very dissatisfied!
8/2/2022
BRITTANY S. VERIFIED CUSTOMER
Very friendly and fast service
8/2/2022
DONNA C. VERIFIED CUSTOMER
Good job!!!!
7/29/2022
LISA W. VERIFIED CUSTOMER
Great service
7/28/2022
CINDY H. VERIFIED CUSTOMER
The staff is always professional and knowledgeable.
7/27/2022
CHRISTY F. VERIFIED CUSTOMER
Was so happy they could fit me in for an oil change appointment today. Staff were all friendly and courteous!
7/25/2022
WILLIAM M. VERIFIED CUSTOMER
This is the only service department we use. Always have had a pleasant experience. I like being able to have full service for my Kia vehicles.
7/21/2022
NITRA P. VERIFIED CUSTOMER
Took 2hours for oil change 9:30 in morning. It has never taken that long before. I could see 1/2 hour or 1hr but not 2hours.I was not the only one unhappy spoke with one other person that said the same thing. Please do call me.