Greg was terrific! But for a simple appointment I received multiple texts, emails and a phone call in the course of 2 days. Overkill for sure
4/27/2022
Gregory P. VERIFIED CUSTOMER
Greg Jones was very helpful, knowledgeable and professional.
4/27/2022
Aimee K. VERIFIED CUSTOMER
I LOVE the music in the showroom!! I brought my work laptop and listened to music while I waited for my car.
4/27/2022
Lori O. VERIFIED CUSTOMER
Josh was most helpful from the minute I met with him.
The work was completed per the time Josh stated.
I will be back.
4/27/2022
Sara P. VERIFIED CUSTOMER
My recent service experience was excellent. Josh was very helpful and knowledgeable. He does a great job answering your questions and explaining what needs to be done. He treats each person with respect. Josh provided me with outstanding guest service. Thank you!
4/27/2022
Joseph R. VERIFIED CUSTOMER
I scheduled an appointment to meet with someone about fixing a broken door handle on my car. Matthew stated I needed a full inspection even though I already knew what was broken, how it was broken, and I still had the broken piece. After the inspection Matthew stated that if I were to get the pay the $400 to get the handle replaced he could waive the inspection fee of $100. But because I didn’t have the $400 to pay for it I chose to just buy the part from you guys instead and fix it myself Matthew said I would be charged for the inspection.
So I was literally charged $100 for the mechanic to tell me that my door handle was broken. Something I clearly knew prior to ever scheduling an appointment. It was very unprofessional and I feel scammed. I feel completely robbed and unless I get a refund for the inspection I will never work with this dealership again. Absolutely horrible way of scamming people out of there money.
4/26/2022
Leo G. VERIFIED CUSTOMER
Very good service
4/26/2022
Larry T. VERIFIED CUSTOMER
My front passenger tire is not balance like it was before service tire is wobbly I don’t think he replace the weight back on rim for proper balance and would like to get it look at
4/26/2022
David D. VERIFIED CUSTOMER
Whe I call to make the appointment I was told that both repairs would take 2 hours. When I checked the vehicle in I was then told that 1 repair would take 4 to 6 hours and that it's normal how long they take, so to do both repairs I could be waiting 8 to 12 hours, I have replaced both the parts on other cars that needs to be replaced and it took me 3 hours, why do you take so long but say your service is express?? The first person that set the appointment should KNOW HOW LONG repairs take so customers know how to plan their day. And why set an appointment if I have to wait 45 minutes before the car gets into the the repair shop what kind of crazy stuff is that? Not a good experience
4/26/2022
John S. VERIFIED CUSTOMER
Matthew is always friendly and extremely helpful. He even remembered me from my last visit.
4/26/2022
Diego L. VERIFIED CUSTOMER
I just have good words for the service, very satisfied, and carried out on time indicated, thanks.
4/25/2022
Garland C. VERIFIED CUSTOMER
He was very professional and helpful. He did a great job.
4/25/2022
Latoya S. VERIFIED CUSTOMER
I was quoted one price for service I brought my car in based off that price and I after the work was done the price almost doubled. I was never given the same price twice from day to day. I was then told my car would be ready and someone would contact me for pick up I end up calling since I wasn’t contacted I was told again an advisor would reach out to me and still no call. My car was originally suppose to be ready Thursday it is now Sunday and I am still without a car and no call.
4/24/2022
Kathryn H. VERIFIED CUSTOMER
Matthew was very helpful and made great suggestions. I’ve been with Classic Honda over 35 years and wouldn’t go any place else.
4/24/2022
Miriam R. VERIFIED CUSTOMER
I was very pleased with my experience at Classic Honda. Matthew was very kind, knowledgeable and professional. I will definitely be back!
4/23/2022
Paul C. VERIFIED CUSTOMER
Mathew was extremely helpful and professional!!
4/23/2022
Eric H. VERIFIED CUSTOMER
Pricing a bit higher then online advertise. Also needed a quote on spare. Didn’t get.
4/23/2022
Jemima L. VERIFIED CUSTOMER
Thank you Joshua Swiernik, for prompt communication with me after receiving my car from the towing company and for taking care of my car, and all of the paperwork, so quickly and thoroughly. It is so nice to come in to the shop and be greeted by a friendly and helpful person who knows me and knows my car.
4/22/2022
Tracy W. VERIFIED CUSTOMER
Very satisfied this time
4/22/2022
Kathy L. VERIFIED CUSTOMER
Greg was great. I will be back! I do miss the car wash.