Thanks for your update and time working on getting my vehicle back to me.
3/20/2025
Gail G. VERIFIED CUSTOMER
She could not figure out why there was a difference between the bill sent to my phone vs the one she handed me
I also asked her for a referral for body work (paint) and seemed confused and then did not provide her recommendations after checking me out
Good thing Matt was there to help me out
3/19/2025
Ed L. VERIFIED CUSTOMER
Outstanding, Thank You
3/19/2025
Damon D. VERIFIED CUSTOMER
When I submitted this last time it said the connection timed out.
When I dropped my car off last week for work there was no rattle from the heat shield underneath the car. It got worse and worse until it was rattling all the time. I called to have you look at it and they did get me in the next day - appreciated. They fixed the issue and charged me $120 and told me it was a coincidence that it came loose after I asked if something was forgotten from the work the prior week. I haven’t seen bolts come loose when they’ve not been removed for 202,000 miles. If they said they rusted through that would be different. But the heat shield isn’t iron. It looked clean. I’m disappointed and feel like I’ve lost a little trust because it doesn’t make sense to me. I drive to Meadville from Erie because I trust your team. This just seems suspicious to me. Left a bad taste in my mouth I guess. The cost also seemed excessive.
3/18/2025
Keith Z. VERIFIED CUSTOMER
My tire sensor light is on I have to call and make another appointment not thrilled having to drive the 45 minutes
3/18/2025
Matt B. VERIFIED CUSTOMER
The best. Plain and simple
3/18/2025
Deborah M. VERIFIED CUSTOMER
Done on time exactly as promised… with a little extra help from the technical expert. Thank you. I love dealing with you!
3/18/2025
Raymond B. VERIFIED CUSTOMER
Thank you Jeffrey for the amazing job and seeing what I haven’t caught with my own eyes.
3/17/2025
Mark F. VERIFIED CUSTOMER
Thanks
3/15/2025
Codie I. VERIFIED CUSTOMER
It was fast and efficient
3/14/2025
Charles P. VERIFIED CUSTOMER
I had a problem on my end with paperwork, they worked with me and things finished extremely well. Thanks
,
3/14/2025
Sheila F. VERIFIED CUSTOMER
Always excellent service from start to finish.
3/14/2025
Robin W. VERIFIED CUSTOMER
Jeff - and everybody else - did everything we could have expected. One issue could not be resolved yet through no fault of Palmiero, but we know Jeff and the crew will keep at it until it’s resolved.
3/14/2025
Rick F. VERIFIED CUSTOMER
Excellent service
3/13/2025
Katherine L. VERIFIED CUSTOMER
I loved how efficiently the work was done. Job well done!
3/13/2025
James S. VERIFIED CUSTOMER
Thank you for keeping me updated and informed. Great job as always.
3/13/2025
Cindy J. VERIFIED CUSTOMER
Took quite a long time for tire rotation. Was there almost 1 and 1/2 hours
3/12/2025
John S. VERIFIED CUSTOMER
Great service as usual. Staff friendly and helpful.