Service was on-point… but my question is that having been greeted by Matt Izbinski and later, checked out also by Matt… but in between I hear from a Kimberly Christie, a Service Advisor (?) for my vehicle. Yet I don’t believe that I met her.regarding my Highlander. Just wondering? John F
1/7/2023
Danny M. VERIFIED CUSTOMER
Thank you, it was a good experience had at Palmerio Toyota today.
1/7/2023
Brian M. VERIFIED CUSTOMER
I tried the new text technology and was successful using it but will not use it next time because I would prefer a phone call as per what needs to be done to our vehicle. Also this time when the vital fluids were tested we did not get to see the card to look at the results ourselves. We were assured it passed and I trust Palmeiro, but we just like to be more involved in the care of our vehicles.
1/6/2023
Brian S. VERIFIED CUSTOMER
Good service
1/6/2023
Andrew N. VERIFIED CUSTOMER
Great job! I got a rental, so my regular routine wasn’t really disrupted.
1/6/2023
Richard H. VERIFIED CUSTOMER
They were so busy when I arrived I was sure my service would take longer than expected. I was wrong. The car was ready expeditiously and with a smile and a thank you.
1/6/2023
Jeffrey W. VERIFIED CUSTOMER
Twas a nice and relaxed visit
1/6/2023
Robert L. VERIFIED CUSTOMER
Great service. Pleasant personnel. Nice waiting area. Only one recommendation for improvement. On each of the several maintenance visits, Palmiero has never up-dated the owner’s maintenance record book. For each visit I have left the book out. Each maintenance task listed there is a place for a “Dealer completion certification” signature/date.
1/5/2023
Michael D. VERIFIED CUSTOMER
Very friendly and did not take a long time !
1/5/2023
Elizabeth S. VERIFIED CUSTOMER
Toyota Care is a terrific program and your staff execute it beautifully!
1/5/2023
Susan L. VERIFIED CUSTOMER
Everyone does a great job.
1/5/2023
Scott K. VERIFIED CUSTOMER
Everything was great ????
1/5/2023
Gary M. VERIFIED CUSTOMER
I was extremely satisfied with the service experience with Kim. Everything that was done was explained in detail.
1/5/2023
Austin T. VERIFIED CUSTOMER
Very good service
1/5/2023
Charles W. VERIFIED CUSTOMER
Perfection with the repair as usual!. Concern with the greasy & dirty steering wheel. Great customer service and the loaner is awesome.
Thank you for a great job.
1/5/2023
Charles K. VERIFIED CUSTOMER
I am always pleased with the service I receive at Palmiero. Your staff is friendly and accommodating, providing me with a loaner while my car was being serviced. We used to live in Edinboro but moved to Erie recently and we're still staying with Palmiero Toyota! Patricia Klenk
1/5/2023
Jacqueline B. VERIFIED CUSTOMER
Great fast service
1/4/2023
Sun L. VERIFIED CUSTOMER
Thanks for the wonderful job.
1/4/2023
Not Provided. VERIFIED CUSTOMER
Truly appreciate the wonderful service provided by everyone at Palmiero!
1/4/2023
Jack E. VERIFIED CUSTOMER
Had to be fixed. Was done in a timely madder. Thanks