April was very helpful making me understand what they were doing and keeping me up to minute on progress. Very friendly and professional
10/23/2023
Michael H. VERIFIED CUSTOMER
Their staff does an outstanding job setting up service appointments, communicating with any issues on my vehicle and are always very helpful!!!!
10/23/2023
Samuel W. VERIFIED CUSTOMER
Kimberly is an excellent service advisor
She is very professional and friendly.
10/21/2023
Linda A. VERIFIED CUSTOMER
Thank u
10/20/2023
Tim W. VERIFIED CUSTOMER
I thought it would be a slow inspection to be thorough but it seemed to quicker than I thought. So I was used to a small repair shop and that wouldn’t be bad, however if you have kids or your retired and you have that nagging feeling to go back home these techs do try to get it done as soon as they can. I wasn’t use to “text updates” plus you get a list of what needs to be done. Toyota system tries to keep you in the loop of what’s happening.
10/20/2023
Rita S. VERIFIED CUSTOMER
I was completely satisfied. The work was done correctly and efficiently. Because I come from Erie, it is important that this efficient work continues. It will make an important impact on my decision to purchase my next vehicle from your dealership.
10/20/2023
Janice C. VERIFIED CUSTOMER
Over all my service experience was great… however on my way home after picking up my vehicle…all of my service lights appeared on my dash again.
I did immediately place a phone call and left a message.
Hope you can remedy the problem.
Thank you,
Janice C
10/20/2023
Judith L. VERIFIED CUSTOMER
Excellent job.
10/19/2023
Richard S. VERIFIED CUSTOMER
Excellent service from everyone! Been a customer for over 23 years! Very happy!
10/19/2023
John O. VERIFIED CUSTOMER
Great service, will use again however we do not winter here. See you in spring
10/19/2023
Paula O. VERIFIED CUSTOMER
You guys are always awesome ! Very much appreciated ! Thank you !
10/19/2023
Christine A. VERIFIED CUSTOMER
Very efficient service
10/19/2023
Kevin J. VERIFIED CUSTOMER
Kimberly was very courteous, helpful and professional this morning. That has always been my experience at Palmiero. Thanks!
10/19/2023
David M. VERIFIED CUSTOMER
Great service and good people.
10/19/2023
Mary G. VERIFIED CUSTOMER
Thank you for accommodating us this morning.
10/18/2023
Don S. VERIFIED CUSTOMER
Thank you for the same day service. It was very convenient.
10/18/2023
**** W. VERIFIED CUSTOMER
Give Matt a raise or a promotion. He shows a lot of professionalism. 10/10 customer service.
10/18/2023
Marvin B. VERIFIED CUSTOMER
Thank you.
10/18/2023
Robert O. VERIFIED CUSTOMER
We was extremely satisfied with Palmiero service department!