He was honest about how long I would have to wait. I appreciated the honesty.
4/16/2021
Yannetsy T. VERIFIED CUSTOMER
Very good excellent ????
4/16/2021
Joseph E. VERIFIED CUSTOMER
Somewhat disappointed. Made appointment for approximately 8:00am, told I would be called upon completion. I called @ approximately 3:30pm to find that the car was ready. When I arrived, I was told that the car was ready @ 11:00am and they tried to call & test me. I received no call or text. When Louis showed me on his phone the time he tried to call me, it turns out that he was calling & texting the wrong number.
He then asked me to come outside & he would bring the car up. 5 minutes passed, then 10 minutes then 15 minutes. When he brought up the car, it was wet. He said he had to run it through the car wash because the technician forgot to do it. I did request the car wash at time I booked online appointment.
I also did not receive a inspection checklist, so I’m not sure if the battery, tires are good and if all fluids were topped off.
I booked this appointment online. I should have called in my appointment and booked with Troy as he normally very good care of both my & my wife’s cars.
4/16/2021
Stephen C. VERIFIED CUSTOMER
Steven was very professional. He is good representative of the company.
4/16/2021
Hagen J. VERIFIED CUSTOMER
She was very kind and explained my options very well.
4/16/2021
Ronald S. VERIFIED CUSTOMER
He did a great gob. Great experience with him.
4/16/2021
Carly G. VERIFIED CUSTOMER
Thank you
4/15/2021
Irving T. VERIFIED CUSTOMER
I WOULDN'T BE A REGULAR CUSTOMER IF JACKIE DID NOT WORK THERE. SHE IS STRESSED, OVERWORKED, AND UNDERPAID! I WISH EVERYONE THERE WERE AS KIND, PROFESSIONAL, AND KNOWLEDGABLE AS JACKIE LEYOW.
4/15/2021
Caroline A. VERIFIED CUSTOMER
Troy was extremely helpful. Service prompt.
4/15/2021
DIANE D. VERIFIED CUSTOMER
I left my car last night at Coral Springs Honda and left my keys in the drop box. Joville called me 730 am and went over everything with me. Advised me of service that I should get and glad he did because I forgot to write the alignment down. He advised me when my car should be ready and it was. When I picked my car up he went over everything with me. Great customer service.
4/15/2021
Wilnie F. VERIFIED CUSTOMER
Service was great. Friendly staff,i received the assistant needed ,even though I didn’t have an appointment.
Thanks.
4/15/2021
Mureille E. VERIFIED CUSTOMER
John is awesome!
4/15/2021
Amy R. VERIFIED CUSTOMER
Customer service is on point
4/14/2021
RICHARD D. VERIFIED CUSTOMER
Good experience - Thank you!
4/14/2021
CARVENS J. VERIFIED CUSTOMER
Great service
4/14/2021
Sandra S. VERIFIED CUSTOMER
Please contact me
****-****-xxxx
4/14/2021
ROBERTA G. VERIFIED CUSTOMER
Very attentive; did his utmost best to try to resolve my issue; answered my questions timely
4/14/2021
Oscar A. VERIFIED CUSTOMER
Great service!????
4/14/2021
Katiuska T. VERIFIED CUSTOMER
Very good
4/14/2021
Prince R. VERIFIED CUSTOMER
It was a pleasure working with Joville. He was very patient with me and did not try and force services upon me that I did not have the budget to pay. He indicated what services my vehicle needed and why, and allowed me to choose my services without guilt. But for the first time in all my years of servicing my vehicles at Coral Springs Honda (since 2001) I actually had someone show me a visual of the parts that needed replacing and the significance of what potential damage might occur if not replaced. I’m a visual person so it was very good for me to see how things work out to allow me to better assess everything.