Terrible time control, 2 and half hours for an oil change with an 8: 00 appointment.
1/22/2023
Jessie R. VERIFIED CUSTOMER
Great customer service
1/22/2023
Jon P. VERIFIED CUSTOMER
Quickly service.
1/22/2023
Samuel M. VERIFIED CUSTOMER
Great job
1/22/2023
Roger W. VERIFIED CUSTOMER
Guys Brian the service tech did fine on the mdx service except the replacement part was not in. The real problem remains with the ZDX. After 4 new car purchases from Weir, over $100k repairs, and approximately 12 months back order on the ignition part, the ZDX is now useless. Won’t start, run nor of use in any way. So far I’ve had to replace the battery, generator, alternator etc all of which are useless due to failure to replace ignition box. The box impairs the other parts from use. Brian tried hard to order the part nut to no avail. We thanked him for his effort. This repair delay is even impacting me from purchasing a rdx for my grand daughter. After my long term loyalty to acura and weir canyon I am asking for attention and help. Again Brian has good service skill sets - we are formally requesting help to resolve the problem and help with a solution. Roger W
1/21/2023
Atef R. VERIFIED CUSTOMER
Great service
1/21/2023
Georgette M. VERIFIED CUSTOMER
Great,Professional, Sincere service Gentleman.
1/21/2023
Yolanda M. VERIFIED CUSTOMER
No reason at all.
1/21/2023
Judith B. VERIFIED CUSTOMER
My visit was very simple. I just wish I did not have to follow up with you directly after 1.5 hours of waiting in the waiting room to determine the outcome. Then I wsited another 30 minutes to have my vehicle washed, but I do appreciate that. However, I was at the end of my patience for a simple tie patch. I appreciate your having my $30 refunded but as of now, even though Brian said it was refunded, my credit card company still hasn't received it. Oh well...
1/21/2023
Michelle B. VERIFIED CUSTOMER
As always extremely happy with the service. Thank you
1/21/2023
Samuel M. VERIFIED CUSTOMER
Moises is great. He always goes above and beyond to make sure everything is perfect and I am happy. A+ employee
1/21/2023
Joe D. VERIFIED CUSTOMER
Brian was excellent !!!!!
1/20/2023
Jennifer P. VERIFIED CUSTOMER
Service was wonderful! It is so nice to see Brian at Acura after years of having him service my Honda next door. I always feel well taken care of with honest advice and helpfulness.
1/20/2023
Arthur M. VERIFIED CUSTOMER
Thanks
1/20/2023
Nicole P. VERIFIED CUSTOMER
Brian was very helpful and I will be giving him the highest score.
1/20/2023
Brian J. VERIFIED CUSTOMER
Quick in and out for tire patch... great service.
1/19/2023
Dan /. VERIFIED CUSTOMER
Appreciate your timeliness and thank you for the loaner vehicle.