Weir Canyon Acura Auto Repair Service

Invoices c79233, c79366. I had my MDX tow to where Canyon Acura in Anaheim on Monday the 12th of December. They were that day Miguel called and informed me that I needed relays and switches and fuel injectors and that would make my car start again and it would make my TPMS not come on and then make the check engine light not come on. So I had to get a loan I called secured it called Miguel back and said okay go for it. He called me the next day and said if I wanted to keep starting it will be an additional $300 to take the bill to $3,000. Well now he had me what else can I do so I had to call and get another approval from the person I'm getting my loan and I said okay 6 days later the vehicle was done they told me to pick it up. I turned right back around because the TPMS night came right back on also there is a cover in my backseat which was supposed to cover the wires that were hanging down from my dashboard at the gas and brake pedals that they forgot to put back on. I was informed that it would cost me more money for the TPMS to where I said unbelievable I have to think about it. Then the very evening it would not start and I had to wait till Monday to have it towed to them again to where they charged me $600 more for a bad starter. I don't believe they ever did any of the work they said they did. I took my vehicle to the dealership because you thought the dealership was the best. They have the best people the right parts and the reputation. I no longer subscribe to that belief I feel that I was taking advantage of I was lied to and they had to meet a budget or something so they kept hiking up the price and never addressed the issue until the very last $600 they can get from me. They threw in the TPMS kit or so they said but again I don't trust them and I am going to let everyone I know how the dealership ripped me off and I had to go back. I must have sucker written all over my face. I feel they should have not charged me at all for the starter since that was the reason why I took it to them 9 days earlier and they had the vehicle for a solid 6 days before releasing it to me not finished. I was supposed to be in Colorado for the holidays but since they had my vehicle for so long it was pointless to go at this later date. My house in the meantime was being and is being renovated so I will spend Christmas in a cabinet list refrigerator list Furniture list got it out home. Merry Christmas!

Miguel is awesome

Vwry competent, customer friendly, attentive with in depth knowlwdge of the products allowing a quick turn around to address the issues. Was very happy with the service.

Thank you for looking after my car and me today. Truly appreciate it! Happy Holidays and Congratulations, again!

Great servic experience

Always the Best service! Yvonne F

None

Did not complete the work had it in for a very long long time and still did not complete the work.I provided a list and $3000 dollars later tpms light still comes on and stays on.

Moises Gonzalez is a true asset to WC Acura. He is knowledgeable, professional, very thorough, courteous and an overall outstanding representative for the service department!!!

My car Truck has couple of scetch after this service visit. I posted pictures of its in your text. It It normally happen tire alignment?? It's seems someone made it wipering my truck with a metal.

I will give you the best score. Everything was done as said to me.

No

Best service and so nice service staff too

Price seemed high but service was good

Emy experience was great. Reps were knowledgeable, friendly, through & expedited my service. I expressed concern regarding the air pressure in my new tires (bought here 2 months ago) was running low. They assured they would check it out. My concern was that when I picked up my car I ran a couple errands and checked the psi on my dash gauge. It shower 48-49 psi on all tires! I got home & checked with my tire gauge and got the same high reading. I reduced each tire to 38psi & called service to ensure that was ok & to let them know what happened...I don't need a call...I've been a customer for 20 years..

All was great

Miguel always does an excellent job. Great customer service!

Experience was friendly and efficient. Thank you Miguel

Miguel is very good at what he does! I was very pleased with his services and getting them done. Thank you again Miguel!

Moises thank you so much for getting my car diagnosed and fixed so quickly. I will continue to use Weir Canyon Acura for all my car needs. They are not only professional but Moises kept me informed about every detail of what was needed. Thank you for the greet service I will continue to recommend you to family and friends. Thank you Moises!!