Will never go anywhere else, Highest satisfaction every single time which is rare to find!
9/16/2023
Nicole B. VERIFIED CUSTOMER
I would be more than happy to give you the highest possible score. The service I received today was excellent. I fully intend to continue reaching out to Brian for all of my customer service needs.
9/16/2023
Peter C. VERIFIED CUSTOMER
Very pleasant experience today
9/16/2023
Linda M. VERIFIED CUSTOMER
Brian is open and honest. communication was clear
9/16/2023
Linda M. VERIFIED CUSTOMER
Timely, as promised. Thank you!courteous and responsive
9/15/2023
Gale G. VERIFIED CUSTOMER
Made an appointment and was taken right away and out within an hour. Great service. Thanks.
9/15/2023
Nadir K. VERIFIED CUSTOMER
Argenis was extremely helpful and courteous, job was done in a great amount of time.
9/15/2023
Cynthia P. VERIFIED CUSTOMER
We were in a pinch as my wife had a surgery scheduled. Brian got us taken care of and one the road in one hour. We really appreciate his help.
9/14/2023
Muad A. VERIFIED CUSTOMER
Thank you.
9/14/2023
Vish R. VERIFIED CUSTOMER
You deserve the highest possible score
9/14/2023
Lexander S. VERIFIED CUSTOMER
Your service was awesome ????????
9/14/2023
Gregory D. VERIFIED CUSTOMER
The Complimentary car wash was a joke! Finger prints on window, leaves still inside on floor. 95.00 for an oil change and I would expect perfect service. What exactly did I pay for? Hour and a half to do oil change! I was looking forward to a clean car. It wasn’t dirty but dust. I can see water marks all over.
9/13/2023
Marilyn F. VERIFIED CUSTOMER
Ver personable.
9/13/2023
Marice C. VERIFIED CUSTOMER
Exceptional service…got us in quickly, great communication and follow up
9/12/2023
Kristina Z. VERIFIED CUSTOMER
I recently had the pleasure of visiting the Weir canyon Acura for some maintenance work, and I must say that my experience was nothing short of exceptional. From start to finish, the entire process was smooth, efficient, and handled with utmost professionalism.
First and foremost, I would like to extend my gratitude to Service Advisor Brian M. His friendly demeanor, knowledge, and attention to detail truly made a significant difference throughout my service visit. Brian went above and beyond to ensure that my concerns were addressed promptly and accurately. His expertise and willingness to explain the technical details in a way that I could understand were truly commendable.
One aspect that truly impressed me was the speed at which the service was completed. Upon arrival, I was promptly greeted and guided through the check-in process by the service staff. The technicians efficiently diagnosed the issues and promptly fixed everything, ensuring that I didn't have to wait longer than necessary. The level of expertise displayed by the technicians was evident in the quality of work performed.
Furthermore, the service center itself was well-maintained and equipped with state-of-the-art facilities. The waiting area was comfortable, clean, and provided complimentary amenities that made my stay pleasant. The complimentary Wi-Fi and refreshments were a thoughtful touch and kept me occupied while I waited.
Overall, my experience at the Weir canyon Acura exceeded my expectations. The combination of excellent customer service, a highly skilled team of technicians, and the prompt resolution of my vehicle's issues left me thoroughly satisfied. I can confidently say that Acura's commitment to providing a stellar service experience is evident in every aspect of their operation.
I highly recommend Weir canyon Acura to anyone seeking exceptional care for their vehicle. Whether it's routine maintenance or complex repairs, you can trust Acura's team to deliver efficient, reliable, and customer-centric service. Thank you, Brian M., and the entire Acura service team for a job well done!
Disclaimer: This review is based on my personal experience and may not reflect the experiences of others.
9/12/2023
Parag S. VERIFIED CUSTOMER
Acura service was not open on Saturday. When I called hope your operator would have mentioned it so I could have made arrangements to come during weekdays. Also I stood there for over 10 minutes waiting for tech for pick up the car. No response received as they were chatting and goofing around with co workers. Checkout person didn't know what service i had done. He didn't look through my work order. I will not come to Honda. Prefer Acura service center. Also no car wash for Acura. Not happy at all.
9/10/2023
Consuelo H. VERIFIED CUSTOMER
Very pleased with service and with my service person. Thank you to him for being so attentive. I also love that my car was rinsed off.
9/9/2023
Jeanette C. VERIFIED CUSTOMER
I was happy with the service in The service department very friendly and dependable. My car finish before I knew it. The car wash they didn’t vacuum the car and didn’t even wash the front window. It was worse than when I brought it in. The service department was great.