Juan was great to work with. Polite to work with and kept me informed about my car.
7/31/2025
Abigail M. VERIFIED CUSTOMER
Fernando is a wonderful service advisor, great service and always takes care of my car. Give him a raise asap !
7/31/2025
Kathy H. VERIFIED CUSTOMER
Excellent service experience, thank you!
7/31/2025
Amber R. VERIFIED CUSTOMER
Attentive and took care of me and my vehicle
7/31/2025
Ray G. VERIFIED CUSTOMER
I was told my tires were rotated and they weren't. I had a nail in the front passenger tire and i asked for it to be patched. I was told they werent able to patch it and was quoted for a new tire.
I took it to a different place and it was patched in 10 minutes.
7/31/2025
Mark B. VERIFIED CUSTOMER
Juan was great. The service was wonderful. Thanks
7/31/2025
Alicia R. VERIFIED CUSTOMER
I appreciated the communication to notify me of the status of my vehicle and when to pickup my vehicle.
7/31/2025
Martha T. VERIFIED CUSTOMER
Great service. Awesome attitude!
7/31/2025
Clara F. VERIFIED CUSTOMER
Gary was awesome!
7/30/2025
George W. VERIFIED CUSTOMER
Good p service thanks ???? p
7/30/2025
Eric W. VERIFIED CUSTOMER
Candace handled all my concerns very professionally. Very helpful
7/30/2025
Pellie B. VERIFIED CUSTOMER
Not satisfied at all, with service provided. For a simple oil change and headlight change, it took us 5 hours.
7/30/2025
Cesar E. VERIFIED CUSTOMER
Juan Gallegos did great! Just honestly feels like they forgot about our car. Simple 24000 service with no extra service and it took over 2 hours. Then when I go ask whats taking so long, I'm told it should be ready in 15 mins and pull my car out immediately as if it had been ready. I have come before and done the maintenance and extra work and never taken that long. Disappointing.
7/30/2025
Ferdinand L. VERIFIED CUSTOMER
I always take my car to you guys Norm Reeves Hyandai of Cerritos even though we now live in Lake Elsinore, I know it’s quite a drive from we’re I live but I always like the service I get from you guys. And every time I get my service I always get everything done. As far as my Service Advisor Enrique Almazan his a good man and a good service person. I always get a great service with Enrique Almazan. Thank you Enrique for helping me with my car I really appreciate you very much thank you!????
7/30/2025
Jay W. VERIFIED CUSTOMER
Enrique 5 star service from start to finish thank you!!!
7/30/2025
Henry R. VERIFIED CUSTOMER
I was told it would take two hours. After 2 1/2 hours I ended up asking for an update. I could see my car was just sitting there. I guess it was ready and no one told me.
7/30/2025
Arthur M. VERIFIED CUSTOMER
Ms. Roxas was very friendly and helpful. She presented herself in a very professional manner.
7/30/2025
William S. VERIFIED CUSTOMER
Louie took good care of me and communicated all things well.
7/29/2025
Daniel W. VERIFIED CUSTOMER
Fernando Napoles new to Norm Reeves Hyundai was great! Top quality service advisor. He gives an excellent reputation for Norm Reeves Hyundai. I'll be back...