Cheyne, is extremely polite and accommodatinhg. Everything was smooth and seamless. Enjoyed working with him. Please pass this note along.
Best,
Marco E
5/1/2021
Vicente P. VERIFIED CUSTOMER
Hemanshu Bagga, We are satisfice with the service completed and your attention toward us. Thank you very much.
5/1/2021
Jamie H. VERIFIED CUSTOMER
Cheyne was very helpful when we picked up our vehicle. Hans was at lunch. Hans gave me his cell number. We placed 3 calls. None were answered. Why give cell phone out if not going to be answered. I replied to two of those automated texts. None of those were replied too. Those need to be eliminated. Totally useless and annoying. Poor service from Hans. They other man, Cheyne was very helpful.
5/1/2021
Joan M. VERIFIED CUSTOMER
I appreciate Hans Rico’s extra help in seeing that I get my floor mats.
5/1/2021
Janet C. VERIFIED CUSTOMER
Service was completed at time promised.
5/1/2021
Adrian M. VERIFIED CUSTOMER
Reported accurate readings on when approximately the timeline for my cars work to get done
4/30/2021
Brenda M. VERIFIED CUSTOMER
Thanks will do! Everything went perfect!
4/30/2021
Diana F. VERIFIED CUSTOMER
Gary was great! He listened to the couple of problems I had and ensured me the technicians would check each one out. He informed me how long I would have to wait and showed both indoor and outdoor waiting areas. While waiting Gary kept me informed of the progress and let me know when the car was ready, which was in the timeframe Gary mentioned and greatly appreciated. Well done, Gary!
4/30/2021
Dora R. VERIFIED CUSTOMER
Great and fast customer service!
4/30/2021
Kathy B. VERIFIED CUSTOMER
Hans was such a gentleman, and took care of my needs! I actually felt bad I could not afford to get other work done at this time. He will be a great service manager at your dealer. Thank you for the great service! Kathy B
4/30/2021
Justin T. VERIFIED CUSTOMER
Gary was very helpful and got back to me in a timely and efficient manner!
4/29/2021
Evangeline S. VERIFIED CUSTOMER
Representative was very accommodating and knows what he’s doing.
4/29/2021
Stephanie F. VERIFIED CUSTOMER
Excellent service as always!!! :)
4/29/2021
Felipe G. VERIFIED CUSTOMER
Great customer service as always.
4/29/2021
Michele L. VERIFIED CUSTOMER
Thank you for your help!
4/29/2021
Patricia F. VERIFIED CUSTOMER
Cheyne was very helpful and friendly. Great customer service.
4/29/2021
Jan R. VERIFIED CUSTOMER
Very satisfied. Hemanshu was very helpful. Provided clear details when explaining the problem and the steps taken to fix my car.
4/29/2021
Brandie H. VERIFIED CUSTOMER
Thank you Heman.. You are the true meaning of Exceptional Customer Service and showed such compassion and empathy due to the situation! I appreciate you!
4/29/2021
Yvonne C. VERIFIED CUSTOMER
Gary was very polite explained what the service department did and called me when he said he would. Norm Reeves Hyundai offers outstanding personalized service. I will always have my Kona serviced by then.