If you have a recall & someone calls to schedule to have it done & asks if have parts & it told yes, then finds out not done because no parts this is not acceptable. That was the primary reason why scheduled the appointment on Nov 2nd. Waited almost 2 months not told if parts came in. Then get a call from the resolution team asking to have recall done. Called them & told them had taken in for recall but not done because no parts. Was told to call dealer again & that there were 6 dealers nearby to
get it done.But nobody had the parts on Nov 2nd since Gary called around. Got it done but needed two service appointments to accomplish
12/11/2021
William R. VERIFIED CUSTOMER
Mariela Valdez explained the reason for my service delay, which made all the difference in my feeling about the experience. She then helped me reschedule my appointment for a more efficient experience. Mariela is a real gem!
12/11/2021
James B. VERIFIED CUSTOMER
Cheyne was awesome. He was totally on top of things. Made it very easy. I was completely happy. Great guy.
12/11/2021
Dhaval M. VERIFIED CUSTOMER
He is doing great
12/11/2021
Rafael D. VERIFIED CUSTOMER
I was completely satisfied with my overall experience!
12/11/2021
Thomas H. VERIFIED CUSTOMER
Thank you!
12/10/2021
Esmeralda R. VERIFIED CUSTOMER
Cheyne Riggs is amazing. Great customer service.
12/10/2021
Eric D. VERIFIED CUSTOMER
Paul was awesome. He helps me every time I bring my vehicle in.
12/10/2021
Jerry R. VERIFIED CUSTOMER
The services was done in one hour ,,great service thank you jerry
12/9/2021
Martha . VERIFIED CUSTOMER
He was very great to work with! Glad we had someone patient and understanding helping us out with our car.
- Imani
12/9/2021
Paul V. VERIFIED CUSTOMER
The tech guy was very kind
12/9/2021
Ronald B. VERIFIED CUSTOMER
He gave 5 star service.
12/9/2021
Thomas E. VERIFIED CUSTOMER
Very courteous. Very helpful.
12/9/2021
Al H. VERIFIED CUSTOMER
Gary was very easy to talk to and understand what the car needed. ????
12/9/2021
Mark A. VERIFIED CUSTOMER
Paul was very friendly and my car was ready in less time than originally quoted.
12/9/2021
Donna E. VERIFIED CUSTOMER
It’s so nice to work with a person with such a positive attitude. It makes the job effortless for me me get the car serviced.
12/8/2021
Caren/Raymond S. VERIFIED CUSTOMER
Enrique kept me apprised of my car’s status and notified me
when it was ready for pick up in a professional yet friendly manner.
He was very pleasant and helpful.
12/8/2021
Jenny F. VERIFIED CUSTOMER
Super helpful man. Basically everyone i came in contact was helpful in their own way. But Gary went above and beyond to help me with all 5 recalls. When its like to service I will be back.
12/8/2021
Gloria M. VERIFIED CUSTOMER
Mariela Valdez was excellent! She provided great customer service! She deserves the best as a Hyundai employee! She’s a valuable employee! She deserves a raise! Any questions you are welcome to call me! I’m a loyal customer at Hyundai
12/8/2021
Israel H. VERIFIED CUSTOMER
I always leave satisfied and confident that my car has been properly serviced and all my questions answered to the best of their ability. Which is why I keep returning even tho it's further than others in my home area.