Gary has always been wonderful whenever I come for service.
3/30/2023
Tae Su. VERIFIED CUSTOMER
I am satisfied except one thing, it took a quite a long time , 2 and half hours, considering simple work
3/30/2023
Rita L. VERIFIED CUSTOMER
As always, excellent customer care!
3/30/2023
Charmayne R. VERIFIED CUSTOMER
Excellent service
3/29/2023
Elisha P. VERIFIED CUSTOMER
Missed change windshield wiper blade without comment.
So I had to come back.
3/29/2023
Michael N. VERIFIED CUSTOMER
Gary is a very attentive advisor. He is quick to respond to any concerns you have.
3/29/2023
Anita P. VERIFIED CUSTOMER
Not enough information was given to me when I set the appointment-
The appointment was for the windshield recall and to replace the parking brake lever on the interior console. This was the second time I came in for this service, the first time the appointment wasn’t verified with the body shop to complete the recall- called to reschedule, explained to the young lady that I would need a loner. Why is it when I arrive that I have to explain again why I’m there- don’t you have this in the computer? Again I wasn’t informed that this recall takes 7-10 days. Why didn’t the person I made the appointment with on the phone tell me about this?
I have rescheduled again for 4/20- I hope that the third time is the charm!
Anita P
3/29/2023
Henry A. VERIFIED CUSTOMER
Cheyne was very courteous, and explained a lot of the process. I do wish that the service representative could have given me more details about the work being done, as I had a question as to whether it was the same as was offered at Downey Honda. The description of the work was a bit different, and then, when I asked to confirm the difference between fuel injection, service at the Cerritos dealership and throttle body Service at the Downey dealership, it was not explained well to me. Thank you.
3/29/2023
Sherry B. VERIFIED CUSTOMER
Paul was great as usual. I will request him for my next service. He is a keeper.
3/29/2023
Shari A. VERIFIED CUSTOMER
Time wise was excellent my advisor was great Cheyenne Cheyne Riggs
3/29/2023
Allan F. VERIFIED CUSTOMER
My wife was very complementary of Paul's work. Thank you.
3/29/2023
Anna G. VERIFIED CUSTOMER
I WAS COMPLETELY SATISFIED. HEMANSHU BAGGA IS A GREAT, HONEST, & KIND NICE PERSON TO TALK TO REGARDING ANY SERVICE NEEDS YOU MAY NEED REGARDING YOUR VECHICLE, HE MAKES SURE THE JOB IS DONE UP TO THE BEST STANDARDS ,THANK YOU HEMANSHU BAGGA
3/29/2023
Lissette B. VERIFIED CUSTOMER
Hi there as a customer I would like received a service coupons, like when my car needs transmission fluid service, fuel injection service ,brake fluid cleaning.
3/29/2023
Oscar R. VERIFIED CUSTOMER
Excellent
3/29/2023
Elizabeth M. VERIFIED CUSTOMER
Paul and the rest of your staff gave me excellent customer service
3/29/2023
Stephen R. VERIFIED CUSTOMER
Service person was excellent!
3/29/2023
Edward O. VERIFIED CUSTOMER
Paul was courteous and handled the visit with expertise. On top of his game.
3/28/2023
Mary C. VERIFIED CUSTOMER
Mariela is alway respectful and informational. She seems to truly enjoy her job and it shows. I will continue to request her.
3/27/2023
Vickie H. VERIFIED CUSTOMER
I drive from yorba linda because its alwayys a good experience.I give mr.phan a 5 star rating.
3/27/2023
Helen H. VERIFIED CUSTOMER
Chyane was professional and explained the process of the recall. Great personality...If my daughter wasn't married...
He'd be the one. Wonderful service from Chyane. Give that man a bonus and a payroll raise. Valuable employee you have there.