Ed Rogers is the best ! His customer service skills are superb!
8/13/2021
Hector Z. VERIFIED CUSTOMER
Very professional team
8/12/2021
Tanya W. VERIFIED CUSTOMER
Good Good
8/12/2021
Roberto C. VERIFIED CUSTOMER
Rudy made everything easy and accommodated my time schedule. Excellent customer service.
8/12/2021
Natalia F. VERIFIED CUSTOMER
I made an appointment for 1030 in the morning and they delivered the car at 3pm
8/12/2021
Marlebranche I. VERIFIED CUSTOMER
Disaster, I've been there for 2hrs and 30 mns, so nothing hasn't been done. They told me the car would be done after 2hrs and 30 mns, but they didn't even touch it yet .
finally , "They can't perform the Job without buying a new battery" according to them; bad experience to me ...
8/11/2021
Guillermo S. VERIFIED CUSTOMER
Great job! I am now looking to an extended warranty from your dealership
8/11/2021
Veronica M. VERIFIED CUSTOMER
I was satisfied with Edward. My only complaint was that the wait time was too long.
8/11/2021
Federico B. VERIFIED CUSTOMER
Dennis was professional and satisfied my request.
8/11/2021
Alicia V. VERIFIED CUSTOMER
Dave Malice provided awesome customer service to me! He communicated with me every step of the way. Keep up the good work Dave! You are awesome!
8/11/2021
Francky S. VERIFIED CUSTOMER
Great service
8/10/2021
Rachelle L. VERIFIED CUSTOMER
Almost 4 hours for an oil change with an appointment is absurd
8/10/2021
Richard R. VERIFIED CUSTOMER
Very satisfied with the service that Mr castillo provide to me
8/10/2021
Nora R. VERIFIED CUSTOMER
Very good
8/10/2021
Bryan T. VERIFIED CUSTOMER
Dave did a good job keeping me updated and providing very good customer service
8/10/2021
Ryan S. VERIFIED CUSTOMER
Your warranty process is the worst thing I have ever heard. How can a battery that was just replaced under the “pro-ration” that I paid for initially go bad after 3 weeks and not carry either the same warrant or a manufacturer warrant? Why would you out a defective battery in my car to begin with? Not a happy customer after 3 cars with the auto mall
8/10/2021
Jacqueline S. VERIFIED CUSTOMER
Juan was very helpful. Everyone was very nice!
8/10/2021
DAVID W. VERIFIED CUSTOMER
Dave is a true assets to your company. His customer service skills are truly valuable. He made up for a mistake that was made by his constituents which put me in an inconvenient situation. Amends were made which was an indication that you guys care. Employ more people like him and you guys may experience exponential growth. He definitely deserves a raise.
8/10/2021
Derrick C. VERIFIED CUSTOMER
Dave I've been doing a wonderful job and I really appreciate his service