Curtis always goes above and beyond to keep us up to date on our vehicles and provide the best customer service we have experienced with any service department. We drive all the way from OC to deal with Curtis.
2/25/2021
Sherry W. VERIFIED CUSTOMER
Very polite, answers all questions. Took very good care of my car.
There was a young man that greeted me outside and gave me the info. to leave my car the night before. He is a great asset to you. I appreciated him and the fact that when everyone was busy with others ahead of me he greeted me and I didn’t have to wait.
Thanks to all! I love my Traverse!
2/25/2021
Johnathan Y. VERIFIED CUSTOMER
Overpriced
2/25/2021
Ronnie H. VERIFIED CUSTOMER
We appreciate the consideration of the service dept, rental and sales agents .
2/25/2021
Shirley A. VERIFIED CUSTOMER
Thank you!!!
2/24/2021
Albert R. VERIFIED CUSTOMER
Great service
2/24/2021
Richard K. VERIFIED CUSTOMER
Peter had great bed side manner and listened to my dissatisfaction with the mechanics at your dealership and the communication issues among the mechanics and my advisor. I was told my car was fixed, and my battery was checked. Long story short my battery was not checked and my car was not completely fixed when I left the dealership after spending close to 1,000 dollars. 30 seconds after I left the dealership my car alerted me that there was still an issue. I did not appreciate being lied to and putting false information on my inspection when clearly the mechanics did not check my car to make sure everything was working correctly and no messages were alerting on the dashboard. I had to bring my vehicle back, mind you I have homeschooling, and two little children. I was extremely dissatisfied with the lack of detail and not doing a thorough check before releasing the vehicle back to me.
2/24/2021
Laura V. VERIFIED CUSTOMER
Ty greeted me with a smile, was courteous and super nice offering a loaner vehicle which I didnt need, but very kind to offer. Ty, with his smile and friendliness is a big asset to your Service Dept. Thank you!
2/24/2021
Nicole W. VERIFIED CUSTOMER
Paradise service team did a great job as always
2/24/2021
Debrah J. VERIFIED CUSTOMER
Christopher is amazing & was very nice , he had nothing to do with my issue. Unfortunately I did not deal with him much. Peter helped me out more , and he was the rudest most Misogynistic rude man ever. My car was damaged while in your guys care & he treated me like I was a crazy B. I will tell everyone I know to never bring there vehicle here , and I’m a huge person in the car industry out here so my word will travel quick. Awful service & awful management.
2/24/2021
Dennis H. VERIFIED CUSTOMER
Best service I ever had
2/24/2021
Asia H. VERIFIED CUSTOMER
Ted was very nice and updated me with everything going on. Highly recommend
2/24/2021
Leslie O. VERIFIED CUSTOMER
Battery was dead when I got home. Must have left door open when they worked on it.
2/23/2021
Joseph M. VERIFIED CUSTOMER
Very professional.
2/23/2021
Juan S. VERIFIED CUSTOMER
Awesome experience!
I don't trust my car to just any service facility, Paradise is top notch in quality work, clean service area, and polite employees.
2/23/2021
Bernardina R. VERIFIED CUSTOMER
Muy satisfefecha muy amable me informó todo sobre mi beiculo en mi idioma gracias
2/23/2021
Erasmo G. VERIFIED CUSTOMER
Very good
2/22/2021
Randy T. VERIFIED CUSTOMER
Great service and service Tech. Always a pleasure going in for service.
2/21/2021
John R. VERIFIED CUSTOMER
Thank you! Always happy with Chris’s superior service!
2/21/2021
Victoria M. VERIFIED CUSTOMER
Work was good. Product failure was bad, entire fuel system replacement on diesel system costing 10k at only 150k miles Unacceptable. Most likely will push me to Ford?