Came in without an appointment for an oil change. Alex was great. And it was done- including a car wash and a new key fob battery- on just a few minutes! Great service.
12/7/2021
Amy F. VERIFIED CUSTOMER
I haven’t fully inspected the car but so far looks good. Employees were great. Was a bit angry when I got the loaner car and it was on empty. Otherwise, great experience
12/7/2021
Cynthia M. VERIFIED CUSTOMER
Very efficient!!!
12/6/2021
Don B. VERIFIED CUSTOMER
Very very fast and pleasant experience
12/6/2021
David B. VERIFIED CUSTOMER
On time as promised. Very personal feeling service.
12/4/2021
Gloria G. VERIFIED CUSTOMER
Very friendly service as always. I’m so glad I no longer go to Grapevine for anything
12/4/2021
Charles A. VERIFIED CUSTOMER
Matt was great—took fabulous car of me and the Outback!! He listened to me and Kept me well informed. Work seems to be first rate. Thanks so much!
12/4/2021
Lorrie A. VERIFIED CUSTOMER
Brook was wonderful. She persevered until the problem was solved, and I really appreciated the technician’s good work. Matt was very friendly, also, when I came to pick up the car. I also really appreciated the loaner car! I will continue to bring my car to this dealership! Thank you all so much.
12/3/2021
Oliver P. VERIFIED CUSTOMER
Alex was very professional. He kept me informed the entire time, knew what he was talking about when answering the questions I had, and he gave me some points of reference for the additional information I needed. 5 Stars customer service! See y’all again soon. Make sure someone let’s Alex know, he is did a great job. Thank you.
12/2/2021
Kerry G. VERIFIED CUSTOMER
Thank you Alex provided great customer service.
Thanks again
12/1/2021
Codi H. VERIFIED CUSTOMER
Such great service!
12/1/2021
Manoj R. VERIFIED CUSTOMER
Excellent service, thank you very much!
11/30/2021
Shawn C. VERIFIED CUSTOMER
Friendly and super fast service!
11/30/2021
Marci M. VERIFIED CUSTOMER
First time to your service department. Excellent service and sooooo fast! You do need a better car wash though, that was pretty spotty! ????
11/30/2021
Isidro S. VERIFIED CUSTOMER
Your employees are very helpful right when entering you dealer.
11/30/2021
Michael F. VERIFIED CUSTOMER
Chris was very professional and did everything he said when he said great experience
11/27/2021
Josephus B. VERIFIED CUSTOMER
nothing more
11/25/2021
Shanta S. VERIFIED CUSTOMER
I appreciate that the customer service is great, the service is quick, and and a thorough review of findings is provided verbally and in writing.
11/25/2021
Tandy H. VERIFIED CUSTOMER
Chris was informative and kept me up on finding. Very pleased with the service. Thank you and Happy Thanksgiving.