Daniel Heniez was absolutely the best service writer I’ve ever experience came in for just an oil chang and he found some issues with the car and helped get the car back to normal I appreciate the entire team and staff for assisting with this repair I know it’s a very common repair but he filled all the needs and did the best to make it right thank you once again everyone at land rover very helpful and polite
Best regards
Jesse Ramos
5/12/2021
Tracy H. VERIFIED CUSTOMER
Daniel was great he modified my services to fit my specific needs and got me in and out quickly
5/12/2021
Charanjit S. VERIFIED CUSTOMER
Very good service
5/12/2021
Abhishek S. VERIFIED CUSTOMER
You have been sending the communication to a wrong person. Have asked multiple times to check the phone number.
5/8/2021
Janet R. VERIFIED CUSTOMER
excellent service, thank you
5/6/2021
Susan G. VERIFIED CUSTOMER
The car was towed to your shop on Friday afternoon. It was diagnosed that the battery was bad. I got a call that afternoon to pick the car up. I asked if they checked the alternator, and the service person said that the tech did a thorough check of the electrical system, including a test / check of the alternator.
We picked the car up Saturday and wife drove the car home and parked it. Sunday she went to the store and the same alert came up saying “charging default- start car.”
So Monday morning the same thing happened and my wife was stranded on the road again.
She had it towed back again. Suddenly they found a bad alternator. Leaks from the cooling system, replaced the water pump, etc. 5 days later we received the vehicle.
We were not impressed with the half **** trouble shooting of my car so that they can get their weekend started.
Iff the vehicle was at your shop longer in order to do a full diagnoses You wouldn’t be receiving this comment.
Honestly we were looking at some of the vehicles in show room, but we are apprehensive to buy another Jaguar or Land Rover.because of this experience .
5/4/2021
Christine Q. VERIFIED CUSTOMER
I’m satisfied with the service Ben provided as well as your service technicians.
My car got towed at night time to your location and was very happy it was fixed the next day.
Thank you!
5/1/2021
Michael T. VERIFIED CUSTOMER
Great service and very accommodating!
5/1/2021
Mohamedamin K. VERIFIED CUSTOMER
They were very friendly and helpful
5/1/2021
California Engineering. VERIFIED CUSTOMER
Amazing service by Daniel Heinz
5/1/2021
Fahim S. VERIFIED CUSTOMER
Never received any service
5/1/2021
Rajvir S. VERIFIED CUSTOMER
Sorry to say that when I buy does a Range Rover from you guys you guys super nice but when I have a car issues we have so many problems they always give me a rental car they don’t give me same car and I have to wait over the last couple hours to get my car estimate.
Pls if I pay that much I don’t need my car in yours shop.
4/30/2021
Glen G. VERIFIED CUSTOMER
Friendly staff
4/30/2021
Deborah T. VERIFIED CUSTOMER
Daniel was wonderful to work with. Professional, informative, respectful and polite.,
4/30/2021
MARIA J. VERIFIED CUSTOMER
After getting my vehicle dropped off I noticed the left side car handles still loose and right side of car handles nice and snug no play. I waited a couple of days to try out A/C and the vinegar smell continues . The spray service did not work.Can you please do a little more research to resolve this problem.
Thank you,
Carlos/MARIA J
4/29/2021
Angelina G. VERIFIED CUSTOMER
Felt very welcomed by Alex, Patty and Daniel.
Best team
4/29/2021
Arlene C. VERIFIED CUSTOMER
I appreciate the attention to detail, and sincere customer service that Alex and his team provides. He is the only reason why I continue to be a Livermore Landrover customer.
4/28/2021
JAY Z. VERIFIED CUSTOMER
Great communication and follow up regarding my vehicle status. Addressed my concerns regarding an Enterprise rental issue and made sure I was satisfied. Excellent customer service, thanks!